Urgently looking for IT Service Desk Agents Requirements:Matric Certificate IT Qualification 3 - 5 Years in a similar role Experience working on JIRA System Excellent communication skills Salary: R11,000.00 - R13,000.00 per month Ability to commute/relocate: - Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required) Education: - Diploma (preferred)
Job Summary:As an IT Service Desk Analyst, you will be the first point of contact for retail staff seeking technical support across multiple retail locations. You will provide first and second-line support, resolving technical issues, assisting with system outages, and ensuring that IT operations run smoothly to support the day-to-day business.Key Responsibilities:Incident Management: - Log,...
Urgently looking for an Afrikaans Speaking Service Desk Agent with basic IT skills or qualification.
JOB TITLE - SERVICE DESK AGENT DUTIES AND RESPONSIBILITIES: - Incident Handling: Ticket Resolution: Receive, log, and categorize incidents and service requests. Troubleshooting: Diagnose and resolve technical issues or escalate them to the appropriate support groups.- Customer Interaction. User Support: Provide frontline support to end-users, addressing their technical issues or inquiries....
JOBNUMBER iOCO03503- CONTRACT TYPE Permanent- CONTRACT TYPE:OnSite The Role:We are seeking a proactive and customer-focused Service Desk Agent I, providing first-level technical support and troubleshooting to ensure seamless IT operations. Skilled in resolving issues efficiently, assisting users with software and hardware concerns, and delivering excellent service with a problem-solving...
Job Description Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Service Desk...
Functieomschrijving The Service Desk Agent is a technical role within the Service Desk which reports into the Service Desk Team Leader. Daily responsibilities include responding to in-bounds, routine customer telephone inquiries regarding products, services, order status, and other general questions. Typically uses scripted dialogue and may escalate inquiry to product support, billing, sales or...
What being part of the Sigma Family means for you:IT Service Desk Operative As the 1st Line IT Service Desk Operative, you will work with a diverse team of engineers to provide high-performance break/fix, desktop support, and IT administrative functions to the Sigma user community in both the UK and South Africa territories. This will be done through resolving allocated tickets following defined...
Synopsis- To extend 1st and 2nd level technical support to all internal stakeholders as well as customers facing problems related to hardware, software, AV, and networking.- Troubleshooting problems faced by the end-users of PCs, laptops, and mobile phones by identifying issues, analysing, and providing solutions- Develop and deploy solutions for all computer-related problems and take action to...
Job Spec: IT Engineer - Service Desk Support Job description As a member of our team, you'll have the opportunity to work with various technologies and provide exceptional service to our customers. The role will eventually become a Cape Town office-based (Century City) - for now, it will be remote. Only apply if you are looking for a long-term role/ team you can grow with and are happy to move...
IT Service Desk Support Officer City of Sydney Sydney, NSW Help Desk and IT Support (Information and Communication Technology) Government - Local (Government and Defence) Full-time Add expected salary to your profile for insights Caring for our city, creating a future for all Our people are passionate about their communities and connected to their teams. They’re motivated by our genuine...
Level 1 - IT Service Desk 2XM Recruit Welshpool, Perth, WA Help Desk & IT Support (Information & Communication Technology) Contract/Temp $38 - $40 p/h + Super IT Support Officer Level 1 Service Desk Support Full-time office/onsite role (no WFH) Location: Welshpool, WA Hourly Rate: $38 - $40 p/h + Super Casual Role—6-Month Estimated Duration—Possibility of Extension/Permanent Working...
Our Gauteng-based client is seeking proficient and experienced Desktop Technicians/ Service desk Agents/ Change management admin to join their team. Job Title: Desktop Technicians/ Service desk Agents/ Change management admin Location: Gauteng, South Africa Duration: Full-time Experience: 3 to 5 Years of Experience in Desktop Management Contact:Experience: - Desktop Management: 3 years...
Post: Service Desk Agents X2Ref: R262, R263One per, One Contract Minimum Requirements: - Grade 12 or equivalent (NQF level 4) - Diploma in office administration (ideal) - Experience in Help/Service Desk and customer services/project management. Summary of Duties(but not limited to): - Receives and attend to all requests from various stakeholders. - Responsible for the help/Service desk...
We are searching for a Jnr Service Desk Engineer to join our team in Cape Town. Bring your IT expertise, strong relationship-building skills, and a proactive mindset to a dynamic environment. Requirements: - Higher professional education - Ability to building strong relationships with others and desire to work in a team environment - Knowledge of databases and IT systems - 2-4 years of work...
Please note:This position does not always entail remote assistance as we have frequent walk-in customers as well.Should you be required to work remotely, you must have the following in place:- Reliable internet connection- Alternative power supply and connectivity options in case of loadshedding (UPS, hotspot, etc.)Job Duties:- Taking ownership of customer issues and following standard service...
Job Description: Respond to service requests and incidents reported via telephone, email, or ticketing system. Provide first-line technical support and troubleshooting for hardware, software, and network-related issues. Assist users with password resets, account unlocks, and basic application support. Accurately log and track all incidents and service requests in the ticketing system. Follow...
Amazon's IT Services Support is the first point of contact for technical support service requests. Our IT Support Technician spends their day fielding incoming support chats, calls and online requests on behalf of Amazon employees worldwide. Candidates who are successful will be required to work on a rotational schedule. This include weekend schedules. The successful IT Support Technician will...
Functieomschrijving The MS Service Desk Agent is the first point of contact for clients and vendors, accountable for taking calls, chat requests, or tickets and handling resulting incidents or service requests applying standard operating procedures, in line with expectations of the role.2 Key Roles and Responsibilities: Receive, log, validate and diagnose client requests, on the full range of...
JOBNUMBER iOCO03661- CONTRACT TYPE Permanent- CONTRACT TYPE:Hybrid The Role:We are looking for proactive and customer-focused Service Desk Agent to join our team. In this role, you will be the first point of contact for both new and existing customers, addressing a variety of support requests. Leveraging your strong product knowledge and excellent communication skills, you will deliver prompt,...