A technology solutions provider is seeking three enthusiastic Service Desk Agents to join their IT Department. This entry-level position is perfect for individuals passionate about technology, responsible for delivering excellent technical support to internal users across different business units. Candidates should possess a Matric (Grade 12) with an IT-related certification, with effective...
Job Description We are seeking three enthusiastic and customer-focused Service Desk Agents to join our IT Department at Head Office. This entry-level position is ideal for individuals passionate about technology and providing exceptional support to our internal users across stores, distribution centres, and head office departments. Duties And Responsibilities Key Responsibilities - Man the...
About the job Service Desk Agent Mandarin Speaking R30k/month Our client that specialises in IT Solutions is seeking a dedicated and experienced Service Desk Agent fluent in Mandarin to join their team. The ideal candidate will have 1-3 years of service desk experience, excellent people and communication skills, and be able to handle a range of responsibilities including catching, dispatching,...
A leading technology services provider seeks a Junior Service Desk Agent to facilitate incident resolution and maintain customer satisfaction in Gauteng, South Africa. The role requires attention to detail and strong communication skills, with a focus on first-line resolutions. Candidates need a matric qualification and IT certifications. This is a contract position that involves shift work and...
We are searching for a Jnr Service Desk Engineer to join our team in Cape Town. Bring your IT expertise, strong relationship-building skills, and a proactive mindset to a dynamic environment. Requirements - Higher professional education - Ability to building strong relationships with others and desire to work in a team environment - Knowledge of databases and IT systems - 2-4 years of work...
A hospitality company in Cape Town is seeking a Receptionist to deliver a warm and professional welcome to guests. This role entails managing check-in and check-out procedures, addressing guest inquiries, and ensuring a seamless experience throughout their stay. The ideal candidate will possess exceptional communication skills, a service-oriented attitude, and previous front desk experience. A...
A leading ISP in South Africa seeks a Service Desk Technician for 1st Line Support in Cape Town. The role involves troubleshooting broadband and other services while ensuring customer satisfaction. Ideal candidates will have 5 years' technical support experience and a strong understanding of ISP networks. This position includes a benefits package such as medical aid contributions and employee...
Job Purpose Statement The Service Desk Agent plays a pivotal role in delivering exceptional customer service within our company. The Service Desk Agent is responsible for providing administrative support to ensure the efficient operation of the operations department. This role involves managing customer accounts, managing backend billing and ordering operations with connectivity vendors,...
Urgently looking for an Afrikaans Speaking Service Desk Agent with basic IT skills or qualification.
ITIL (Information Technology Infrastructure Library) is a set of practices for IT service management (ITSM) that focuses on aligning IT services with business needs. Service Desk agents play a critical role in the ITIL framework by acting as the main point of contact between the IT team and end usersRequirements:- Diploma/Degree in Information Technology- 5 years working experience- ITIL...
Senwes is looking for a Service Desk Agent (Level 1) who will be responsible for assisting with the management of technology customer expectations and the fulfilment and/or remediation of service support requests according to defined service levels.Provide peer technology service desk support- Support technology service support peers to drive the fulfilment of committed technology customer...
Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive.Your day at NTT DATAThe Managed Services Service Desk Agent is a senior...
Job Summary:The Global Service Desk Agent serves as the first point of contact for end users across multiple regions, providing technical support for hardware, software, and network-related issues. This role ensures timely resolution of incidents and service requests while maintaining high levels of customer satisfaction and adhering to service level agreements (SLAs).Responsibilities:- Log and...
Our Gauteng-based client is seeking proficient and experienced Desktop Technicians/ Service desk Agents/ Change management admin to join their team. Job Title: Desktop Technicians/ Service desk Agents/ Change management admin Location: Gauteng, South Africa Duration: Full-time Experience: 3 to 5 Years of Experience in Desktop Management Contact:Experience: - Desktop Management: 3 years...
Urgently looking for IT Service Desk Agents Requirements:Matric Certificate IT Qualification 3 - 5 Years in a similar role Experience working on JIRA System Excellent communication skills Salary: R11,000.00 - R13,000.00 per month Ability to commute/relocate: - Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required) Education: - Diploma (preferred)
Cape Town, South Africa | Posted on 06/11/2025 - Industry Technical Support & Customer Services - Work Experience 5 years - Education Level Grade 12 or equivalent - City Cape Town - Province Western Cape - Country South Africa - Postal Code 8005 Job Description Where the successful candidate will fit in? Our Service Desk team is responsible for 1st Line Support to our customers. With a strong...
About the job Service Desk Agent Italian Speaking Service Desk Agent Italian Speaking R25k - R30k/month Our client that specialises in IT Solutions is seeking a dedicated and experienced Service Desk Agent fluent in English andItalian to join their team. The ideal candidate will have 1-3 years of service desk experience, excellent people and communication skills, and be able to handle a range...
Talent Pool: Service Desk Agent (Junior) Discovery – Group Information Services / Technology Services About Discovery Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast‑paced and dynamic environment...
Requirements - Matric (Grade 12) with a basic IT-related certification or coursework (CompTIA, A+, N+ or equivalent). - 0–6 months experience in an IT support or service desk environment (graduates welcome). - Good understanding of Microsoft Office and basic troubleshooting skills. - Excellent communication and interpersonal skills. - Strong problem-solving and analytical abilities. - Ability to...
Discovery – Group Information Services / Technology Services Talent Pool: Service Desk Agent (Junior) About Discovery Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment...