1st Line Service Desk Engineer Be the first line of support in a fast-paced MSP environment, solving real client problems daily Cape Town (Gardens) | R25,000 R30,000 per month About Our Client A well-established Managed Service Provider (MSP) delivering responsive and professional IT support to a diverse client base. Known for combining technical expertise with excellent customer service,...
An established company within the financial sector is seeking to hire a highly skilled and experienced Service Desk Lead to join their team. This is an excellent opportunity for an individual with excellent verbal and written communication skills to grow their career within a reputable organisation. Your: Education: - Matric - Relevant IT diploma or degree - Minimum of 5 years helpdesk...
The role will involve administering all aspects of the organisation's environment by providing a 1st/2nd/3rd line support service for the firm globally. The ideal candidate will be required to maintain regular dialogue with clients, users, stakeholders, and vendors to anticipate potential opportunities and challenges that may arise because of global innovation and the overall needs and strategies...
Front Desk, Guest Services Receptionist Toowong Central Motel Apartments Toowong, Brisbane QLD Front Office and Guest Services (Hospitality and Tourism) Part time 27 to 40 per hour Low application volume Serviced Apartments to Inner Brisbane (Toowong) We are seeking a reliable, well-presented Front Desk Receptionist to join our small serviced apartment team in Toowong (4066). This role...
Job Title: Service Desk Engineer (Hybrid – Cape Town) We’re looking for a skilled Service Desk Engineer to join our dynamic IT team based in Cape Town. This hybrid role requires working in-office three times a week, with the flexibility to work remotely on the remaining days. Key Responsibilities: - Provide first- and second-line technical support to end users. - Troubleshoot hardware,...
Job Description: Respond to service requests and incidents reported via telephone, email, or ticketing system. Provide first-line technical support and troubleshooting for hardware, software, and network-related issues. Assist users with password resets, account unlocks, and basic application support. Accurately log and track all incidents and service requests in the ticketing system. Follow...
Overview Hire Resolve is currently seeking a highly skilled Service Desk Engineer on behalf of our esteemed client, a leading specialist in ICT solutions. Our client excels in helping organizations design, support, and manage robust IT infrastructures that drive business success. This role offers a unique opportunity to join a dynamic team dedicated to delivering top-tier IT support and...
Urgently looking for an Afrikaans Speaking Service Desk Agent with basic IT skills or qualification.
Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale. At New Era, you'll join a team-oriented culture that...
We are seeking a Service Desk Manager to own the service desk end-to-end. This is a hands-on role focused on discipline, urgency, and customer experience. You will handle L1 and L2 tickets, ensure early and correct escalation to L3, and keep the service desk operating cleanly, quietly, and predictably. Key Responsibilities: - Own day-to-day Service Desk operations - Resolve L1 and L2 tickets...
Tier 1 Service Desk Engineer – Night Shift Location: Century City, Cape Town (On-site) Employment Type: Full-time Shift Options: - 17:00 – 01:00 - 01:00 – 08:00 (UK hours) About Our Client Our client is an international Cybersecurity & IT Support provider offering world-class exposure, advanced technical development, and strong career growth within a highly innovative environment...
Join TIH, home to some of South Africa's leading financial service providers, and grow your career while being part of an organisation with purpose. Job Purpose Contributes to the organisational goals by delivering an efficient IT desktop service by supporting and resolving operational issues and suggest improvements within the parameters of the IT capabilities. Identify trends which will lead...
Purpose The main purpose of this position is to provide first-line (Tier 1) ICT help desk support services to the SPU community. Minimum requirements - Grade 12. - Higher certificate (N5) in ICT. - Driver's license. - ICDL, Microsoft Office Specialist will be an added advantage. - 2 to 3 years of related experience. - The ability to explain technical concepts to non-technical users...
Level 3 Service Desk Engineer About the Client Our client is a well -established and growing IT services provider delivering high -quality, responsive technology solutions to a diverse client base. They specialise in areas such as IT support, cloud services, cyber security, and business continuity, with a strong emphasis on reliability, security, and customer experience. The organisation places...
Job Summary: We are looking for a skilled and reliable Tier 3 Technician to join our Service Desk team in Johannesburg. This role includes both remote support and occasional on-site visits to client locations. You will need your own reliable vehicle and a valid driver's licence. Key Responsibilities: - Provide technical support on-site and remotely to resolve issues related to hardware,...
The role of the Application Services Desk Manager encompasses many activities including (but not limited to): - Ensuring team productivity and performance is in line with agreed standards. - Ensuring service delivery to the relevant departmental unit through monitoring of applicable SLAs. - Ensuring effective workforce planning and adequate resource to meet the business requirements. - Leading...
The aim of the job of an IT Service Desk Specialist is to provide efficient technical support and assistance to end- users and clients. They aim to resolve IT-related issues promptly to ensure smooth and continuous business operations. MAIN TASKS AND RESPONSIBILITIES - Provide 1st line on-site and remote IT support to the organisation's end users - Provide after-hours IT support - Provide IT...
Our client is seeking an experienced and driven 24/7 Service Desk Manager to provide strategic leadership and operational oversight of our always-on Service Desk function. This role is accountable for service excellence, team performance, and continuous improvement across a multi-tier, 24x7 support environment. You will lead, mentor, and develop a high-performing Service Desk team while ensuring...
Tier 1 Service Desk Engineer (Technical Support & Projects) Location: Century City, Cape Town Employment Type: Full-time About the Role Our client is looking for a technically strong Tier 1 Engineer to provide first-contact support, assist with projects, and help maintain stable IT environments. This role involves hands-on troubleshooting, ticket management, basic implementations, and...
We are searching for a Jnr Service Desk Engineer to join our team in Cape Town. Bring your IT expertise, strong relationship-building skills, and a proactive mindset to a dynamic environment. Requirements: - Higher professional education - Ability to building strong relationships with others and desire to work in a team environment - Knowledge of databases and IT systems - 2-4 years of work...