IT Helpdesk Analyst jobs in Roodepoort, Gauteng

A leading IT support company in South Africa is seeking a Senior Tier 1 Helpdesk Technician to provide technical support for hardware and software issues. The role involves user management, troubleshooting IT systems, and collaborating with the IT team. The ideal candidate has 2+ years of experience, an associate's degree in IT, and proficiency in Microsoft Office 365. The position requires...

A leading recruitment agency is seeking a Business Analyst to enhance business outcomes in the IT field. The successful candidate will collaborate with feature teams and key stakeholders to ensure successful implementation of requirements that align with business value. This role requires 1-2 years of experience in requirements elicitation and 3-4 years of practical IT experience, along with a...

Job category: Other: FMCG, Retail, Wholesale and Supply Chain Location: Roodepoort Contract: Permanent EE position: Yes About our company Clicks Group Introduction We are looking to recruit a permanent Senior Business Analyst (IT) to work for United Pharmaceutical Distributors (UPD). The role will be office based at Roodepoort, JHB and will report to the Applications Portfolio...

A managed service provider is seeking a Helpdesk Technician to provide remote IT support. Responsibilities include troubleshooting desktop and laptop issues, engaging in security tasks, and tracking tickets. Ideal candidates should have at least 2 years of IT support experience, familiarity with Windows and MacOS, strong communication skills, and be detail-oriented. This position offers a...

Helpdesk Technician (Call Centre) 📠Location: Sandton, South Africa ðŸÂ-Â’ Job Type: Full-Time | Rotational Shifts Join Our Team and Keep Things Running Smoothly At Quantanite, we’re redefining customer experience and technical support. As a Helpdesk Technician, you’ll be the first line of support, solving technical challenges and ensuring seamless customer experiences. If you’re a...

We're looking for an IT Helpdesk! We're seeking a highly motivated, service-minded Technical Support Specialist to join our IT team. The Technical Support Specialist will be the first point of contact for users requiring assistance with hardware, software, network, and other IT service issues. This role is crucial to ensuring our employees' productivity by providing fast and efficient...

An international audit and advisory firm in Johannesburg is seeking a skilled IT support professional. The candidate will provide essential 1st and 2nd level support, ensuring that all IT equipment operates optimally. Key qualifications include a Grade 12 certificate and A/N/MCTS certification, alongside a minimum of 2 years experience in desktop support. This role demands proactivity and...

Minimum Requirement:- At least of 3 years experience in providing first-line technical support.- Strong understanding of basic hardware and software components.- Excellent troubleshooting skills and the ability to work independently.- Effective communication skills with a customer-focused approach.- A+ Certification is a plus, demonstrating foundational knowledge of hardware and software.-...

A recruitment agency in South Africa is looking for an experienced 1st Line Office & Content Support Technician to provide remote support, manage helpdesk tickets, and perform content updates. Ideal candidates will have an IT diploma and experience in technical support, along with strong PC and networking skills. Fluency in multiple South African languages is essential for this role. Competitive...

IT Auditor Responsibilities: - Examine internal IT controls, evaluate the design and operational effectiveness, determine exposure to risk and develop remediation strategies. - Troubleshoot security and network problems. - Respond to all system and/or network security breaches. - Plan, implement, monitor and upgrade security measures for the protection of the organization’s data, systems and...

A technology solutions company in Johannesburg is seeking an experienced IT Business Analyst to analyze business needs and support technical solutions. The ideal candidate has over 8 years of experience, a strong technical background, and excellent documentation and communication skills. Responsibilities include requirements analysis, solution delivery, and stakeholder engagement in complex IT...

A recruitment firm in Johannesburg is seeking a Business Analyst to bridge business needs and IT solutions. The role involves analyzing and designing business processes, facilitating workshops, and making system improvement recommendations. Candidates should have a degree in Computer Science or related field and 5 to 7 years of experience. Strong problem-solving and communication skills are...

Overview IT Software Business Analyst must have IT software Life Insurance funeral polices, Risk industry Experience Location and Employment Type Gauteng | Permanent position | To work remotely Qualifications - Matric certificate. - Must have a Business Analyst certificate – This is very essential and not negotiable and all - IT Software Diploma or Degree or similar relevant...

An educational institution is seeking to hire an IT Service Desk Analyst for a permanent position across its campuses in South Africa. The successful candidate will provide first-line support and is expected to effectively triage incidents while utilizing and creating KCS articles. This role requires a commitment to enhancing user experience and ensuring technology operability within the...

Reference: GTG007461-LR-1 To facilitate requirements meetings to establish detailed requirements with both the technical and business resources for assigned projects or initiatives. To also ensure the scope of work and documentation fully covers the customer’s requirements for the customer to sign it off and create proposals (as required) based on the agreed requirements. Duties &...

A growing technology services provider in Johannesburg is seeking a Service Desk Analyst (L1) to deliver first-line IT support in a dynamic customer-focused environment. Ideal candidates should have 1-2 years of IT support experience and strong troubleshooting skills. You will provide support to clients through phone and email while maintaining clear communication and excellent service. This role...

A reputable staffing firm is seeking an IT support professional in Johannesburg, South Africa. The candidate must have 2-3 years of relevant experience and A+ N+ qualifications. Responsibilities include daily system monitoring, incident triage, and analyzing traffic for security purposes. Strong client service skills and clear communication are essential. This is a full-time role with day and...

A Managed Service Provider is seeking an entry-level Helpdesk Technician in Johannesburg, South Africa. This role involves troubleshooting Windows and Mac systems, engaging in security tasks, and providing exceptional customer service. Candidates should have at least 2 years of IT support experience and strong communication skills. Benefits include a competitive salary of R250,000 - R300,000 per...

A leading recruitment firm in Randburg is looking for a skilled IT Technical Support Analyst. This role involves providing comprehensive 1st line IT support, managing incidents, and ensuring compliance with service level agreements. Candidates must possess a bachelor's degree in IT or a related field and have experience with cloud computing, Oracle, SQL Server, and incident management. The...

About the job IT Technical Support Analyst Duties and responsibilities: - 1st Line IT support for Application Support - Incident management for Application Support (SMAX) - Logging and tracking of incidents, changes and requests - Receiving incoming queries from multiple sources, assigning and tracking queries - Proactively monitor and manage SLA and OLA on all incidents - Ensure that business...