IT Helpdesk Analyst jobs in Soweto

Structural Information Job number: Job title: Analyst: IT Application Support Job grade: S6 Group/ BU: Generic Division: Generic Span of control: 0 Reports to: Management REM Functional Area: IT Core Description Responsible for providing, technical advice and support for the installing, complex analysis, testing, tuning, optimising, diagnosing problems, repairing, upgrading and...

A managed service provider is seeking a Helpdesk Technician to provide remote IT support. Responsibilities include troubleshooting desktop and laptop issues, engaging in security tasks, and tracking tickets. Ideal candidates should have at least 2 years of IT support experience, familiarity with Windows and MacOS, strong communication skills, and be detail-oriented. This position offers a...

We're looking for an IT Helpdesk! We're seeking a highly motivated, service-minded Technical Support Specialist to join our IT team. The Technical Support Specialist will be the first point of contact for users requiring assistance with hardware, software, network, and other IT service issues. This role is crucial to ensuring our employees' productivity by providing fast and efficient...

A leading IT support company in South Africa is seeking a Senior Tier 1 Helpdesk Technician to provide technical support for hardware and software issues. The role involves user management, troubleshooting IT systems, and collaborating with the IT team. The ideal candidate has 2+ years of experience, an associate's degree in IT, and proficiency in Microsoft Office 365. The position requires...

A dynamic technology company seeks an IT Helpdesk/Support Officer to serve as the first point of contact for technical assistance. You will troubleshoot and resolve issues related to hardware and software systems and provide support to ensure seamless operations. Strong knowledge of Windows and macOS is essential, along with excellent communication skills. Join a collaborative environment that...

, permanent Position: IT Helpdesk Technician Job Summary: As an IT Helpdesk Technician, you will be responsible for providing technical support and assistance to our clients. You will work closely with our team of IT professionals to troubleshoot and resolve any technical issues that may arise. This is a full-time, permanent position with opportunities for growth and development within the...

Helpdesk Technician (Call Centre) 📠Location: Sandton, South Africa ðŸÂ-Â’ Job Type: Full-Time | Rotational Shifts Join Our Team and Keep Things Running Smoothly At Quantanite, we’re redefining customer experience and technical support. As a Helpdesk Technician, you’ll be the first line of support, solving technical challenges and ensuring seamless customer experiences. If you’re a...

A reputable staffing firm is seeking an IT support professional in Johannesburg, South Africa. The candidate must have 2-3 years of relevant experience and A+ N+ qualifications. Responsibilities include daily system monitoring, incident triage, and analyzing traffic for security purposes. Strong client service skills and clear communication are essential. This is a full-time role with day and...

A technology solutions provider in Johannesburg is seeking a Senior IT Support Specialist to serve as the primary escalation point for complex technical issues and provide high-level support for various devices. The ideal candidate will have at least 8 years of experience in IT support and strong proficiency in Windows OS and Microsoft 365 administration. You will lead IT projects and ensure...

Our client is looking for an experienced and reliable IT Support Technician (Level 1) to join their technical support team. The successful candidate will handle first-line support requests, assist with desktop and network troubleshooting, and ensure that users receive prompt and professional service. Key Responsibilities - Act as the first point of contact for IT-related incidents and service...

About Discovery Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate...

Are you an experienced IT Business Analyst based Johannesburg, seeking a new and challenging opportunity? This may be the position you have been searching for! Requirements - Exceptional testing and analytical skills, demonstrating an ability to absorb quantitative and qualitative information to achieve a business-related objective. - Systematic, logical, and able to produce effective solutions...

An educational institution is seeking to hire an IT Service Desk Analyst for a permanent position across its campuses in South Africa. The successful candidate will provide first-line support and is expected to effectively triage incidents while utilizing and creating KCS articles. This role requires a commitment to enhancing user experience and ensuring technology operability within the...

A leading IT solutions provider in Johannesburg is seeking a motivated Technical Support Specialist to provide first-level support to employees for hardware and software issues. The ideal candidate has a Bachelor's degree in computer science, at least 1 year of help desk experience, and strong problem-solving skills. This is a full-time, on-site position with working hours from Monday to Sunday,...

A leading recruitment agency is seeking a Business Analyst to enhance business outcomes in the IT field. The successful candidate will collaborate with feature teams and key stakeholders to ensure successful implementation of requirements that align with business value. This role requires 1-2 years of experience in requirements elicitation and 3-4 years of practical IT experience, along with a...

Overview Eduvos is looking to employ the services of a IT Service Desk Analyst on a permanent basis, to be based at any of our Eduvos campuses. Position Type : Permanent Location : National Role Purpose: Provide first-line support, triage, KCS article usage/creation. Seniority level - Associate Employment type - Full-time Job function - Information Technology Industries - Higher...

A prominent recruitment firm is looking for an experienced IT Business Analyst based in Johannesburg. The ideal candidate will possess exceptional analytical skills, knowledge in AGILE methodologies, and preferably have business analysis or testing qualifications such as ISEB or IIBA. This role involves producing effective solutions to complex problems and understanding software development...

A Managed Service Provider is seeking an entry-level Helpdesk Technician in Johannesburg, South Africa. This role involves troubleshooting Windows and Mac systems, engaging in security tasks, and providing exceptional customer service. Candidates should have at least 2 years of IT support experience and strong communication skills. Benefits include a competitive salary of R250,000 - R300,000 per...

A leading recruitment firm in Randburg is looking for a skilled IT Technical Support Analyst. This role involves providing comprehensive 1st line IT support, managing incidents, and ensuring compliance with service level agreements. Candidates must possess a bachelor's degree in IT or a related field and have experience with cloud computing, Oracle, SQL Server, and incident management. The...

About the job IT Technical Support Analyst Duties and responsibilities: - 1st Line IT support for Application Support - Incident management for Application Support (SMAX) - Logging and tracking of incidents, changes and requests - Receiving incoming queries from multiple sources, assigning and tracking queries - Proactively monitor and manage SLA and OLA on all incidents - Ensure that business...