Customer Support Administrator jobs in Western Cape

A rooibos export and marketing company in Citrusdal seeks a Customer Support Administrator to enhance customer experience across eCommerce platforms. The role involves managing inquiries, tracking feedback, and collaborating with internal teams. Ideal candidates will have 2+ years of customer service experience and strong communication skills. This position offers a competitive salary and...

Overview Customer Support Administrator Work Remotely Supporting a Passionate Community Customer Service | Remote | R28,000/month | 11:00-21:00 SAST About Our Client Our client is a dynamic company focused on enhancing gaming experience through innovative travel-themed mods and content. With a loyal and growing user base, they are known for delivering immersive gameplay enhancements and...

Location: Plattekloof Cape Town Start Date: Preferably 1st August Work Mode: 5 Day's in office Lesaka Enterprise Division - Customer Support Administrator, the Customer Support Administrator is responsible for coordinating the resolution of customer-service tickets. This role involves managing enquiries, coordinating with internal and external teams, maintaining records, and resolving customer...

A remote customer support service is seeking a Substitute Customer Support Representative to provide excellent customer service during full-day and occasional half-shifts. Responsibilities include assisting customers via various channels, maintaining detailed records, and ensuring consistent support delivery. The candidate should have excellent communication skills and be tech-savvy. Flexibility...

A local recruitment agency seeks a Junior Customer Support Consultant in Paarl, South Africa. The consultant will provide high-quality customer support, resolving issues efficiently and maintaining excellent customer care. The ideal candidate will be customer-focused, professional, and willing to learn and grow within the role. Responsibilities include handling inquiries, maintaining records, and...

A consulting services firm in Cape Town is seeking a Customer Service Representative. You will be responsible for managing claims, ensuring transaction quality, and maintaining customer satisfaction through effective communication. This entry-level role requires attention to detail in managing claims and adherence to operational policies. Join us in delivering excellence while achieving assigned...

At Mukuru, customer support is more than answering calls — it’s about building trust, solving problems, and creating loyalty. As a Customer Support Consultant, you will be the voice of Mukuru for customers across multiple corridors. You’ll assist customers with money transfer orders, digital support, and account queries while promoting Mukuru’s products in a professional, compliant, and...

A leading recruitment firm in Cape Town is seeking a Contact Centre Support Specialist to provide comprehensive administrative support and logistical coordination services. This role is crucial in executing support activities for the Customer Experience team, ensuring efficient operations in the contact center environment. The ideal candidate will work closely with leadership to enhance customer...

A vibrant customer-focused company based in Cape Town seeks a Customer Service Assistant to enhance customer experiences. In this role, you will be engaging with customers through various channels, managing queries with care, and supporting the team with administrative tasks. Candidates should have over two years of experience in customer service or related fields, along with strong...

Role Summary Provides first-line (L1) and limited second-line (L2) technical support from the branch to assist customers and internal teams. Works closely with sales, field service and engineering to ensure that customer issues are resolved efficiently, escalating complex technical problems as required. Key Responsibilities - Provide first-line (L1) technical support to customers from the...

A leading retail hardware company in Mitchells Plain is seeking a Customer Experience Administrator to ensure exceptional service across customer touchpoints. You will handle enquiries and complaints, assist with quotes and maintain customer profiles. The ideal candidate has 1 year of relevant experience, strong communication skills, and is available to work retail hours. This is an entry-level...

A leading customer support firm in South Africa seeks a Customer Support Consultant to engage with customers through calls, emails, and social media. Ideal candidates are fluent in Dutch and English, have prior experience in customer support, and are tech-savvy. The position allows for fully remote work with a fixed schedule from 12 PM to 8 PM. Join a multicultural team that values personal...

About Keen At Keen, we don't just deliver services — we embed ourselves into the heart of our clients' businesses. From digital marketing and creative to customer experience, we craft bold, high-performance digital experiences for global brands. Keen helps some of the most exciting U.S. and international brands scale smarter by embedding expert teams that drive results across marketing,...

About the job Technical Customer Support (Tier 1) We are looking for self-motivated, energetic and innovative Support Agent (Technical). This position is based at our Cape Town offices. Duties and Responsibilities: - Providing technical support to customers via live chat, tickets or by telephone - Register, transfer and update domains - Understanding of DNS and should have been exposed to...

About the job Substitute Customer Support Substitute Customer Support Representative Job Description We are seeking a Substitute Customer Support Representative to join our team. In this role, you will be responsible for providing exceptional customer support during full-day shifts, with occasional half-shifts. This position may potentially transition into a full-time role based on performance...

A leading business consulting firm in Cape Town is seeking an entry-level Coordinator-Back-End to manage customer service through email, chat, and voice. The successful candidate will be responsible for booking appointments in line with business and customer expectations and will support other departments in addressing scheduling queries. This role requires managing client expectations and...

A dynamic gaming company is looking for a Customer Support Administrator to help users with queries and ensure a seamless experience. This remote role requires excellent communication skills and experience in customer service. Candidates should be empathetic, detail-oriented, and able to work independently. Suitable applicants will be part of a passionate community dedicated to enhancing gaming...

Position: Customer Support Administrator Location: Citrusdal, Western Cape, South Africa About Us: Our company is a rooibos export and marketing company, known for a wide and innovative range of value-added rooibos products, directly linked to our farms and the people working the fields and managing the quality of product we are producing. We are currently seeking a proficient and driven...

About the job Customer Support Executive Deliver exceptional service to UK customers from sunny Cape Town or remotely! Remote (Cape Town preferred) | R23 000 (£1,000) per month | UK Working Hours (8 AM - 5 PMUK Time) About Our Client Our client is a leading UK-based supplier of specialist products for the commercial and domestic sectors. With a strong reputation for fast delivery, reliable...

A leading UK supplier seeks a Customer Support Executive to provide exceptional service to UK customers from Cape Town or remotely. The role involves processing orders, resolving customer queries, and liaising with internal teams. Candidates must have at least 1 year of experience in customer service, excellent communication skills, and the ability to work UK hours. This is a remote role with a...