IT Technical Support jobs in Western Cape

Purpose: The primary purpose of an IT Technical Support Specialist is focusing on hardware and toensure efficient functioning, maintenance, and deployment of hardware resources withinan organisation's IT infrastructure.KEY RESPONSIBILITIES:- Hardware Management: The IT Technical Support Specialist is responsible for managing and maintaining the organisation's hardware assets, including computers,...

Seeking an experienced Senior IT Technician to join our IT team and provide high-level technology support across the business. Key Performance Areas: - Provide advanced technical support for hardware, software, and network-related tickets within a 48-hour closure time. - Perform root cause analysis when troubleshooting. - Support enterprise-level applications and systems i.e. Power Apps,...

1st to 2nd Line IT Support Engineer Join a UK-based remote IT support team with a focus on both tech and service excellence Remote | IT Support | R27,500 R32,000/month equivalent About Our Client Our client is a growing UK-based IT support provider offering high-quality remote support to a diverse client base. With a strong technical foundation and a commitment to excellent service, the company...

Description: User Support & Helpdesk - Provide technical support to end users (hardware, software, and network-related issues) - Log, track, and resolve support tickets within agreed SLA timeframes - Diagnose and troubleshoot desktops, laptops, printers, and peripheral devices - Provide on-site and remote support to users Hardware & Software Support - Install, configure, and maintain PCs,...

A leading renewable energy company in Cape Town is seeking an experienced Senior IT Support Specialist to manage and optimise its IT infrastructure and cloud systems. This is a hands-on technical role that requires strong expertise in Microsoft 365, networking, and cloud technologies. Key Responsibilities - Provide advanced support for Microsoft 365, SharePoint Online, Teams, and...

We're looking for a tech-savvy and detail-oriented Junior IT Support Technician to provide end-user support, maintain IT systems, and assist with infrastructure projects. The ideal candidate has experience with Microsoft 365, Azure, and a strong problem-solving mindset. This is a great opportunity to grow your IT career in a dynamic, fast-paced environment. Key Responsibilities Support &...

IT Support & Infrastructure Technician (L1) – Automotive Industry | Goodwood, Cape Town (Hardware, Software & SQL) – Automotive Sector - IT All-Rounder | Microsoft & SQL Environment JOB OVERVIEW / ROLE PURPOSE - Support of users, New & Current Established Systems: - Vision, Back-up, Workstations, Basic network, Printing and Microsoft Applications. - Multiple Site Support of IT hardware...

Summary and purpose of the Job: - Provide investigation of customer incidents escalated to the team, quickly triage, and bring the case to resolution. - Become an extension of the customer’s IT team, ensuring the best customer experience, and deliver high levels of expertise. - Have the capability to make technical decisions and implement service restoration workarounds whilst root cause is...

Our client an IT Service provider is looking for Technical Specialists (Senior and Junior roles). The Technical Specialist role is to provide a single point of contact for end users to receive support, and maintenance within the organisation’s computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all computer hardware and equipment to ensure optimal...

About Ekco 🚀 Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe! We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our customers’ existing technology investments. ☁️ In a few words, we take businesses to the cloud and back! 🌍 We have over 350 highly talented and...

We are seeking a dedicated and Technically Skilled IT Field Technician to join our team in Cape Town The successful candidate will be responsible for on-site installation, maintenance, and troubleshooting of IT infrastructure and systems at client locations. You will play a vital role in ensuring our clients’ IT environments operate smoothly and securely. Key Responsibilities: Install,...

Position Description: We're looking for a Project Manager to be part of our IT division to be responsible for delivery of Project Management services across the TSS and Infrastructure departments, within the Head Office and Stores environments. With a robust strategy focusing on People, Process and Technology, we believe that our culture and the quality of our people are our greatest strengths....

I am looking for an IT support engineer to be based at one sight who will be responsible for providing technical support, troubleshooting and resolving technical issues, and maintaining customer relationships. You will be required to ensure that customers' systems and networks are running smoothly. Key responsibilities: - Windows Server Administration - Active Directory Administration - O365...

Job Description Are you passionate about technology and helping people solve problems? We're looking for a detail oriented, customer-focused professional to provide exceptional desktop support and keep our systems running smoothly. Requirements - 1–2 years in a technical support or helpdesk role (entry-level acceptable with certifications). - CompTIA A+ (essential for hardware/software...

**Perm Position: Level 3 IT Support Engineer Location: on site in Johannesburg OR Cape Town - South Africa Start Date: ASAP Salary: Negotiable depending on experience** Reference: 20093 A great opportunity for an experienced L3 Support Engineer to join a forward-thinking Managed Service Provider. This role serves as the highest point of escalation within the support function, responsible for...

Role Overview: The primary focus is to provide 1st and 2nd line IT technical support in a client facing environment in order to achieve high levels of customer satisfaction. Key Responsibilities: · Logging Incidents/Requests. · Provide desk-side support as assigned from the Service Desk. · Provide Tech Lounge Support, including but not limited to, Computer set-ups, Computer hardware repairs,...

As a 3rd Line Support Engineer, you will be the escalation point for customers’ technical issues. You’ll be investigating challenging problems, diving deep into tickets to help resolve our customers’ queries. Working with the latest technologies, which includes server and storage hardware, virtualised environments and Cloud services, you will be communicating with customers at all levels,...

Our client an IT Service provider, is looking for a Technical Specialist. The Technical Specialist role is to provide a single point of contact for end users to receive support, and maintenance within the organisation’s computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all computer hardware and equipment to ensure optimal workstation...

Salary: R30,000 R50,000 per month (depending on experience) Experience Required: 36 years Working Hours: UK working hours Contract: 6-month probation/initial engagement, transitioning to permanent (performance dependent) Location: Remote (Cape Town-based) Role Overview Were hiring an experienced IT Support Engineer to join a fast-paced Service Desk team supporting an international client base....

The IT Business Support Specialist plays a key role in delivering advanced technical assistance and ensuring a high standard of customer satisfaction. This role focuses on providing in-depth troubleshooting, supporting complex customer setups, and driving first-time resolution of support requests. The specialist will be responsible for handling escalated technical issues that require strong...