Technical Support jobs in Western Cape

Key Responsibilities: - Manage the helpdesk and provide professional technical support to customers. - Set up and update new customer systems. - Maintain and update UNMS devices daily. - Perform stock control and track field inventory. - Record installations and repairs on Google Calendar/OneNote. - Stay current with broadband technology developments. - Conduct on-site service calls safely and...

Our client, a Western Cape flour mill, is seeking a skilled Field Baker to provide on-site technical support to customers! What we offer: =ØÍÜ Western Cape-based (Riebeek Wes) ð# Working hours: 8:00 - 16:00 =ؗÞ Field-based customer interaction role Essential Experience: ' 3-5+ years commercial/industrial bakery experience <Ø^ß Bread, rolls, buns production (sweet doughs preferred) =ØÊÜ...

Key Responsibilities Provide Tier 12 technical support (desktop, laptops, printers, mobile devices). Set up and maintain workstations, software, and security updates. Assist with basic network support (Wi-Fi, VPN, connectivity). Support CCTV and access control systems. Manage IT tickets, documentation, and knowledge base updates. Support user accounts (onboarding/offboarding, access,...

A leading fintech company is seeking a Technical Support Engineer (TSE), focusing on key payments products within its expanding portfolio. In this role, youll act as the technical bridge between small business clients and internal product and engineering teams resolving issues, driving service excellence, and contributing to continuous improvement initiatives. Youll troubleshoot complex technical...

ENVIRONMENT: YOUR ambition, strong technical curiosity and customer-first mindset is wanted by a thriving Managed Service Provider company to fill the role of a 1st Line Technical Support Engineer. You will support a diverse client base remotely and occasionally onsite. This role offers exposure to a wide range of technologies and the chance to grow your skills through collaboration with senior...

What youll be doing - Provide technical support and optimization advice to customers to ensure packaging semi-finished products run smoothly on the machines in the customers factory. - Develop new business opportunities in food, dairy, and industrial packaging - Collaborate closely with partners and local converters. - Frequent travel within South Africa and Sub-Saharan Africa. What youll...

Tech Support Team Leader Location: Cape Town, South Africa Job Type: Full-Time | On-site About the Role: Our client is seeking a highly skilled and motivated Tech Support Team Leader to oversee and manage a team of technical support specialists. The successful candidate will ensure the delivery of exceptional technical assistance to clients, maintain high service standards, and drive...

We are seeking an experienced Technical Customer Support Specialist to join our team at a fast-growing and dynamic VOIP company. The ideal candidate will have at least 2 years of related experience, excellent communication skills, and the ability to assist customers over the phone with technical support and troubleshooting. You will be working in a fast-paced, tech-savvy environment, helping...

Overview Hire Resolve’s client in the renewable energy industry is urgently seeking the expertise of a Technical Support Manager in Cape Town. Responsibilities: Supporting clients Managing the support tickets & tracker Managing support staff Managing new product testing process Managing faults on products Managing Replacement stock Running training sessions Requirements: Preferable...

Key Responsibilities End-User Support · Handle incoming calls and respond to support emails about product malfunctions (screens, hardware, and content). · Log all issues accurately Cloud Base system and escalate where necessary. · Build and maintain strong relationships with end-users through clear and professional communication. Monitoring & Troubleshooting · Conduct reactive monitoring of...

Our client, a Western Cape flour mill, is seeking a skilled Field Baker to provide on-site technical support to customers! What we offer: Western Cape-based (Riebeek Wes) ⏰ Working hours: 8:00 - 16:00 Field-based customer interaction role Essential Experience: ✅ 3-5 years commercial/industrial bakery experience Bread, rolls, buns production (sweet doughs preferred) Recipe standardization across...

Non-Negotiable Requirements 3 Phase Installation Electrician qualification 3â5 yearsâ experience in fault finding, system integration, and solar installations Strong computer literacy (MS Office, SAP/ERP, and job-specific systems) Proven knowledge of production, engineering, sales, and marketing processes Valid driverâs licence Key Responsibilities Deliver reliable technical support with minimal...

Customer Support - Deliver excellent customer service and resolve queries effectively using outstanding listening and soft skills. - Provide telephonic assistance with a focus on accuracy and customer satisfaction. - Respond to a range of inbound customer queries, offering appropriate and timely solutions. Accounting and Compliance - Advise customers on business accounting practices, including...

A leading organisation is seeking a Technical Support Agent to join their Technical Support Department. The ideal candidate will have previous technical contact centre experience and the ability to troubleshoot technical issues efficiently while delivering excellent customer service. This role requires a proactive, adaptable, and results-oriented individual. ? Key Responsibilities - Manage...

Job Description: We are seeking a Technical Support and Installation Technician based in Paarl to join our dynamic team. The ideal candidate will provide excellent customer service, perform broadband installations and ensure all technical systems run smoothly and efficiently. Key Responsibilities: - Manage the helpdesk and provide professional technical support to customers. - Set up and update...

Vollherbst is a premium packaging and print partner serving leading wine, spirits, and FMCG brands. Their South African team operates as a compact, agile team backed by global expertise – combining premium standards with startup adaptability. They have an opportunity available for a Technical Production & Brand Support Specialist to join the team – a technically strong individual who can run...

Non-Negotiable Requirements - 3 Phase Installation Electrician qualification - 3–5 years’ experience in fault finding, system integration, and solar installations - Strong computer literacy (MS Office, SAP/ERP, and job-specific systems) - Proven knowledge of production, engineering, sales, and marketing processes - Valid driver’s licence Key Responsibilities - Deliver reliable technical support...

What youll be doing - Provide technical support and optimization advice to customers to ensure packaging semi-finished products run smoothly on the machines in the customers factory. - Develop new business opportunities in food, dairy, and industrial packaging - Collaborate closely with partners and local converters. - Frequent travel within South Africa and Sub-Saharan Africa. What youll...

ENVIRONMENT: OUR client is a thriving Managed Service Provider company dedicated to achieving excellence in the IT industry. Their team is looking for a 3rd Line Technical Support Engineer with at least 7 – 8 years' experience, to support their client remotely as well as onsite when required. Their team is very technical, and you will have many opportunities to get involved in, not just...

ENVIRONMENT: A dynamic Independent Asset Management Firm seeks a strong technical & results-driven Technical Support Analyst to fill a 12-Month Contract role where you will ensure seamless IT support for software, hardware and applications across regional and global teams, both on-site and remotely. You will also log and manage incidents and service requests, maintaining detailed records in line...