Technical Support Analyst jobs in Western Cape

ENVIRONMENT: A dynamic Independent Asset Management Firm seeks a strong technical & results-driven Technical Support Analyst to fill a 12-Month Contract role where you will ensure seamless IT support for software, hardware and applications across regional and global teams, both on-site and remotely. You will also log and manage incidents and service requests, maintaining detailed records in line...

Technical Support Analyst, DNSME (Americas): at DigiCert Cape Town ABOUT DIGICERT We’re a leading, global security authority that’s disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world’s largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to little things like surgically embedded...

Overview: Open Box Software is an internationally focused consulting company that specialises in business and software consulting services for the Real Estate Industry. Since 2001, we have been delivering practical, smart, and cost-effective technology solutions for our clients. We have a team of highly talented individuals who are driven by excellence and open to finding a better way of making...

ABOUT DIGICERT We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to little things like surgically embedded pacemakers. We help companies put trust—an abstract idea—to work. That's...

Open Box Software is an internationally focused consulting company that specialises in business and software consulting services for the Real Estate Industry. Since 2001, we have been delivering practical, smart, and cost-effective technology solutions for our clients. We have a team of highly talented individuals who are driven by excellence and open to finding a better way of making a positive...

Seeking an experienced Senior IT Technician to join our IT team and provide high-level technology support across the business. Key Performance Areas: - Provide advanced technical support for hardware, software, and network-related tickets within a 48-hour closure time. - Perform root cause analysis when troubleshooting. - Support enterprise-level applications and systems i.e. Power Apps,...

Job category: Helpdesk and Technical Support Location: Cape Town Contract: Permanent EE position: No Introduction Cartrack, a world-leading smart mobility Software-as-a-Service tech company operating across 23 countries, is looking for a skilled Application Technical Support Officer to provide 1st and 2nd line support for large-scale web applications while ensuring a high-quality experience...

An innovative tech company is seeking a Gorgias Technical Customer Service Representative for a full-time remote role. This position involves providing high-level technical support, analyzing customer data for improvement, and ensuring efficient ticket resolution. Ideal candidates will possess at least 1 year of Gorgias experience and strong communication skills. Additionally, the company offers...

What You'll Do In this role, you will become an expert on an area of the Pixelogic Product suite and grow knowledge overtime, especially our Platform/Toolset. You will work on customer-facing activities like troubleshooting and supporting them to optimize their use of Pixelogic platforms. You will act as an escalation point for critical technical issues. You will learn how our largest customers...

A technical repair company in George, South Africa, seeks a candidate skilled in technical repairs and customer support. Responsibilities include performing mechanical and electronic repairs, providing customer assistance, and conducting training. The ideal candidate must be able to communicate effectively in Afrikaans and English and should be capable of maintaining cleanliness in their work...

Overview We are seeking a Technical Support and Installation Technician based in Paarl to join our dynamic team. The ideal candidate will provide excellent customer service, perform broadband installations and ensure all technical systems run smoothly and efficiently. Key Responsibilities - Manage the helpdesk and provide professional technical support to customers. - Set up and update new...

A leading technical solutions provider in Cape Town seeks a Technical Support Specialist to provide first-line support to customers. You will diagnose basic product faults and support engineering teams in resolving issues. The ideal candidate holds a relevant electrical qualification and has at least two years of experience in technical support. Effective communication and a methodical approach...

As our business continues to thrive and expand, we are searching for exceptional individuals to become part of the Sigma Family as Customer Advisor. Before delving into the details of this role, let us¤ explain why joining us at Sigma is a fantastic opportunity. Who are the Sigma Family? At Sigma, we stand out and were acknowledged in May 2023 by the Sunday Times as one of the Best Places to...

Tier 1 Service Desk Engineer (Technical Support & Projects) Location: Century City, Cape Town Employment Type: Full-time About the Role Our client is looking for a technically strong Tier 1 Engineer to provide first‑contact support, assist with projects, and help maintain stable IT environments. This role involves hands‑on troubleshooting, ticket management, basic implementations, and...

Job Brief As a Technical Support Advisor in our Level 1 Support Team, your primary responsibility is to delight our clients by providing seamless, end-to-end support when they encounter technical issues with their solar systems. You will respond quickly and professionally to queries via phone, email, and WhatsApp. This role plays a critical part in maintaining the highest level of service...

Our client is a licensed financial services provider. They provide innovative fintech solutions, including OTC trading, a crypto payment gateway, custodial services, and more. Their mission is to reshape the financial ecosystem by connecting banks and blockchain infrastructure onto a single platform. Role Overview Our client is seeking a proactive and detail-oriented Technical Support...

A dynamic tech support company is seeking Technical Customer Service Consultants for their Durbanville office. In this role, you'll help customers resolve technical issues related to web hosting, email setups, and control panel support. Candidates should possess strong communication skills and a passion for customer service, with at least two years of experience in a technical customer service...

ENVIRONMENT: OUR client is a thriving Managed Service Provider company dedicated to achieving excellence in the IT industry. Their team is looking for a 3rd Line Technical Support Engineer with at least 7 – 8 years’ experience, to support their client remotely as well as onsite when required. Their team is very technical, and you will have many opportunities to get involved in, not just...

A leading Managed Service Provider is seeking a 3rd Line Technical Support Engineer in Cape Town. The role involves remote and onsite support for clients across multiple regions, troubleshooting various IT hardware and software issues, and maintaining system documentation. Candidates must have 7-8 years of experience in Microsoft technologies and be willing to work flexible hours. An excellent...

ENVIRONMENT YOUR ambition, strong technical curiosity and customer-first mindset is wanted by a thriving Managed Service Provider company to fill the role of a 1st Line Technical Support Engineer. You will support a diverse client base remotely and occasionally onsite. This role offers exposure to a wide range of technologies and the chance to grow your skills through collaboration with senior...