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customer loyalty jobs in Boksburg
A prominent retail company in Boksburg is seeking an Assistant Store Manager to support the Store Manager in driving sales and ensuring excellent customer service. The role requires a minimum of 2 years of retail management experience, along with a strong understanding of financial management principles. Ideal candidates will possess a Grade 12 qualification and relevant retail management...
A premium broker in Johannesburg is seeking experienced Retention Agents to enhance customer loyalty and engagement. Ideal candidates will have a strong background in customer service and sales, with exceptional communication skills in English. The role involves developing customer relationships, addressing inquiries professionally, and collaborating with sales teams on retention strategies. This...
A leading financial institution in Johannesburg seeks a Manager of Business Retention to enhance customer loyalty and reduce churn within the Business Banking Cash Team. The role involves developing strategies based on data-driven insights, managing a retention team, and collaborating across various functions. Candidates should have significant experience in sales and customer service, alongside...
When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2025. Role Purpose/Business Unit: The purpose of the Principal Specialist: Loyalty & Rewards is to Contribute towards the sustainability of the VodaBucks Rewards Programme through sourcing of new partnerships, managing existing strategic partnerships by...
A leading iGaming firm in Johannesburg is seeking a CRM Retention Specialist to enhance player loyalty and reduce churn. The role demands developing data-driven CRM strategies and executing multi-channel campaigns. Candidates should have 3-5 years in CRM or customer engagement and a strong understanding of player behavior and retention mechanics. This position offers ownership and influence in a...
Overview This is not a "one size fits all" sales role. We're in the business of making customers care. Care enough to stay loyal. Care enough to engage. Care enough to choose a brand again (and again). For 30 years, we've been quietly helping some of the world's biggest brands do exactly that, through experience-led rewards and loyalty programmes that go way beyond discounts and cash...
Job Purpose: Developing an integrated and targeted communications strategy for CRM, to grow loyalty base, drive sales through tactical CRM initiatives and enhance the customer life-cycle. Provide communications support across various internal departments, be responsible for corporate communications targeted at various customers (i.e Trade, direct customers, groups etc) and enhance the customer...
About the job Specialist Customer Experience Design - Degree in Industrial or Process Engineering, Statistical Analysis or related - A minimum of 3-5 years in Customer Experience Design - Experience designing complex solutions for digital environments - Clearly articulating concepts and rationale - Proficiency in Microsoft Office Suite Responsibilities - To design customer experiences using...
About Reflex Established in 2000 in South Africa, Reflex has evolved from modest origins to become a distinguished provider of Information and Communication Technology (ICT) solutions. We specialise in delivering innovative ICT solutions across various industries, earning a sterling reputation for our excellence in the retail sector and beyond. With a robust network of partnerships, we pride...
Primary Purpose This position aims to maintain and improve customer service quality at Bidvest Bank’s Customer Call Centre. The Quality Assessor monitors customer interactions for compliance and service standards, gives feedback and coaching to agents, and analyses performance trends. They generate quality reports, advise management on system effectiveness, and recommend improvements to enhance...
Job Summary Absa Fraud Solutions is seeking a dynamic Customer Experience & Communications Specialist to shape and execute customer‑centric initiatives across customer communication, customer insights, customer service, and Voice of the Customer. This role plays a key part in the delivery of the Fraud Customer Strategy, driving improved customer experiences, reducing pain points, and enabling...
E-commerce Sales & Customer Service Representative | Remote (Brand Concierge) At TalentPop App, we are dedicated to helping high-growth e-commerce brands turn exceptional customer support into a powerful revenue engine. We firmly believe that superior service is the ultimate sales strategy. We are looking for a results-driven E-commerce Sales & Customer Service Representative. This vital hybrid...
A dynamic recruitment agency is seeking a Brand Manager to enhance customer experience and cultivate loyalty through strategic insights and effective brand management. The ideal candidate will oversee customer journey mapping, retention strategies, and analytics application to refine customer engagement. This role requires a medical or related degree and extensive experience managing RX/OTX...
Customer Engagement Director, Fintech - Johannesburg Job Openings Customer Engagement Director, Fintech - Johannesburg About the job Customer Engagement Director, Fintech - Johannesburg Our Client is a fully-integrated B2B2X financial technology platform covering scoring, financial decisions, disbursement & collection. We provide a versatile AI Platform powering financial inclusion, delivering...
Pineapple Tech PTY LTD is a dynamic leader in the short-term insurance and InsurTech industry, renowned for its innovation and commitment to simplifying insurance solutions. We leverage cutting-edge technology to create transparent and accessible insurance products for our customers. As part of our continued growth, we are currently seeking a Customer Service Manager to join our team and play a...
About the job Customer Executive Gauteng Job Title: Customer Executive Location: Gauteng, South Africa Overview As the Customer Executive, you will be a crucial driver of business success, responsible for developing and implementing channel strategies, managing key customer accounts, and pursuing new business opportunities. This role requires strategic thinking, strong commercial acumen, and...
A national retailer is seeking an experienced Assistant Manager for their store in Johannesburg. The ideal candidate will have at least 2 years of retail management experience and possess strong leadership, accounting, and administrative skills. Responsibilities include managing the store's business plan, driving customer loyalty programs, and ensuring compliance with safety regulations. This...
The main purpose of the role: The Customer Experience Advisor is responsible for creating an effortless Customer Experience that will build customer loyalty and increase revenue by providing multi-channel products and customer support in a customer service/call centre environment. By using the organisation's website and other available tools, they must offer products and guide customers to...
Sales & Customer Success Specialist (Brand Concierge) | 100% Remote E-commerce At TalentPop App, we integrate exceptional customer service with aggressive sales conversion goals. We operate on a fundamental principle: the best support is the best sales strategy. We are looking for a highly motivated Customer Experience Sales Specialist. This is a dynamic, hybrid role where you are the vital...
A leading retail company in Johannesburg is seeking a Shop Assistant / Cashier responsible for delivering service excellence through efficient customer service and point of sale operational activities. The ideal candidate will have a strong customer orientation and a retail/FMCG background. Responsibilities include executing operational activities at the point of sale, promoting customer loyalty...