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call logging jobs in Ethekwini
Requisition and Specialist Recruiter Details Closing Date: 26 January 2026 Cluster and Location Personal and Private Banking - Nedbank Contact Centre - Consumer. Call Centre (Inbound and Outbound) Manage Self: Technical Call Agent - Fixed Term Contract Call Agent (Pipeline) Job Responsibilities - Adhere to the daily schedule to ensure that targets are met by following the work plan. -...
Overview R 13,000.00 - 17,000.00 (South African Rand) Raiden Global is a leading global provider of innovative solutions in the field of technology and communications. We are committed to delivering exceptional customer service and are looking for a highly motivated Call Centre Operator to join our team. Job Summary: As a Call Centre Operator, you will be responsible for handling incoming and...
Key Purpose The job purpose involves daily management of telephonic claims notifications while ensuring alignment with the Amazing Service principle and program. The primary responsibility is to register all new claims by delivering exceptional service. Additionally, the role includes conducting telephonic claim audits and client surveys, as well as addressing queries related to existing...
Qualifications: Grade 12 (Matric) 1 year or more call centre customer support experience Computer literate Knowledge of customer service legislation (NCA, POPIA) - Basic understanding of retail process. Responsibilities: Respond to customer queries across multiple channels. Log and update customer information accurately. Resolve account and product issues quickly and professionally. Ensure all...
This opportunity is only for candidates currently residing in the specified country. Your location may affect eligibility and rates. Please submit your resume in English and indicate your level of English proficiency. At Mindrift, innovation meets opportunity. We believe in using the power of collective human intelligence to ethically shape the future of AI. What We Do The Mindrift platform,...
iKhokha is a place where chance takers become change makers. At iKhokha we’re made to make it. As you'd expect, our pace is fast‑moving and ever‑changing. We like it that way. As one of the fastest growing Fintechs in Africa we’ve built a team of global change‑makers who want to make an impact. If you believe that you are made-law, be a chance‑taker and help us empower small businesses in South...
Our client, a leader in the retail industry is seeking a National Promotions Admin Controller to join their team based in Pinetown. MINIMUM REQIREMENTS - Marketing / BCom Degree / equivalent - Knowledge of POS systems and campaign tracking platforms. - Strong analytical skills with experience managing large datasets (Excel, Google Sheets). - Ability to coordinate cross-functional teams and...
Senior Business Analyst (Logistics Execution & Warehouse Management) Job Openings Senior Business Analyst (Logistics Execution & Warehouse Management) About the job Senior Business Analyst (Logistics Execution & Warehouse Management) - Degree in Information Technology / Information Systems/ Supply Chain & IT - Minimum of 5 years experience within a Business Analyst Role Specifically working...
Customer Experience Sales Specialist at TalentPop App: Elevating Service to Sales At TalentPop App, we believe the best support is the best sales strategy. We partner with high-growth e-commerce brands to integrate exceptional customer service with aggressive sales conversion goals. As a Customer Experience Sales Specialist, you are the vital link, ensuring every interaction—from initial inquiry...
THOROUGHBRED PERKS - FLEXIBLE WORK HOURS - Inspiration doesn’t work 8 to 5 and neither do we (unless you’d like to of course…). As long as you put in your 8 hours a day, we don’t mind when you start or finish. That means you can put life first, avoiding the traffic, hitting the gym, ferrying kids or catching up on your beauty sleep. Your call - TUITION BENEFITS - When you learn, we learn, which...
We are seeking an experienced Senior Systems Engineer to support and strengthen our organisation’s IT environment. The Senior Systems Engineer will be responsible for the stability, security, and performance of the organisation’s IT infrastructure. This role provides 1st, 2nd, and 3rd line support, manages servers, networks, backups, disaster recovery, and ensures consistent IT standards across...
At Voyc, we empower financial services firms to achieve better customer outcomes and stronger compliance by analysing 100% of customer interactions. Through post-call AI analysis, we surface risk, quality and performance insights early, enabling faster action and more consistent decision-making. Just as importantly, we help agents grow through clearer, evidence-based coaching that boosts...
A leading service firm in the renewable energy sector is seeking a Service Advisor in Durban to coordinate service requests and assist customers. The ideal candidate has a background in customer service or admin, strong communication skills, and a basic understanding of alternative energy solutions. Responsibilities include scheduling technicians, logging service calls, and maintaining high...
Reference: NCM001378-TS-2 Fully Remote role - Based in Durban Company with software design and implementation requires the services of a skilled payroll implementation and consulting specialist. Duties & Responsibilities - Implementing the software at clients' premises - Performing need analysis and payroll setup in such a way that all statutory requirements are met i.e. Tax requirements, UIF...
Job Title: Service Advisor Purpose of the Role: The Service Advisor will be responsible for coordinating service requests, assisting customers, and ensuring the efficient scheduling and completion of service, maintenance, and support related to alternative energy solutions. Key Responsibilities: - Serve as the first point of contact for service-related customer enquiries - Log service calls...
iKhokha is a place where chance takers become change makers. At iKhokha, we’re made to make it. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest growing Fintech's in Africa we've built a team of global change-makers who want to make an impact. If you believe that you are made to make it, be a chance-taker and help us empower small businesses...
Sales & Customer Success Specialist (Brand Concierge) | 100% Remote E-commerce At TalentPop App, we integrate exceptional customer service with aggressive sales conversion goals. We operate on a fundamental principle: the best support is the best sales strategy. We are looking for a highly motivated Customer Experience Sales Specialist. This is a dynamic, hybrid role where you are the vital...
Qualifications - Grade 12 / Matric certificate. - A+ and/or N+ certification or equivalent IT support qualification. - Minimum 1-3 years of experience in a Service Desk or IT Support environment. - Strong understanding of: - - Windows Operating Systems - Microsoft 365 - Basic networking - Endpoint security tools Preferred Qualifications - ITIL Foundation Certification - Experience with...
A recruitment agency seeks an IT Support Technician to provide first-level support for hardware and software issues. This role involves logging support calls, resolving incidents, and delivering exceptional customer service. Candidates should have a Matric certificate, A+ and/or N+ certification, and a minimum of 1-3 years in IT support. Ideal proficiency includes Windows, Microsoft 365, and...
Overview Purpose: To offer exceptional personalised service to financial advisors, clients, potential investors and internal teams through efficient and effective verbal and written communication on all local and offshore funds, products and processes and to proactively assist and support team members. Responsibilities - Deliver a high level of personalised service to financial advisors,...