Assistant Guest Relations Manager jobs in Franschhoek

La Residence’s Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure our Guests feel welcome and that their needs will be attended to at all times during their stay. The GRO builds strong relationships with our Guests, constantly striving to live up to our purpose, which is "To give our Guests a complete experience and a perfect stay". MAIN...

Hostess l Duty Manager | Luxury Guest Farm | Franschhoek Kendrick Recruitment is seeking a polished and guest-focused Hostess / Duty Manager to join a luxury guest farm in Franschhoek, Western Cape. This role is ideal for someone professional, organised, and passionate about high-end hospitality ✨. Key Responsibilities Welcome and host guests with professionalism and warmth ️ Oversee...

Responsibilities - - Ensure guest challenges are addressed promptly or escalated to the Manager on Duty as required and follow through on closing the loop with the guest/s to resolve. - Handle requests such as wake-up calls, dining reservations, local area information, booking of activities, facilitating transport arrangements and any other special accommodations. - Provide accurate billing...

The successful incumbent will be responsible for, but not limited to;- Provides services that are above and beyond for customer satisfaction and retention.- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.- Intervenes in any guest/employee situation as needed to insure the integrity of the...

Are you warm, outgoing, creative, and ambitious? Can you think on your feet when a guest presents a challenge? Our Guest Relations position is more than just a smooth check-in and check-out. It is about building a guest experience that is memorable and unique. You will take the initiative to deliver a wide range of services that guide guests throughout their stay. Processing operational needs,...

Luxury Wine Estate close to Franschhoek is looking for an experienced Assistant Housekeeping Manager. The Assistant Housekeeping Manager supports the Hotel Management Team in supervising the housekeeping team to achieve the strategic direction and annual plans for housekeeping operations. Staff transport available from Franschhoek, Paarl and Stellenbosch. Duties: Provide direction, oversight,...

Set high on the hills overlooking the Franschhoek Valley, this award winning restaurant offers a unique culinary and wine adventure and absolute exclusivity in every respect. Serving only 48 guests, this fine dining restaruant focuses on modern internatioanl cuisines fused with locally farmed South Africa ingredients, fresh produce and intricately plated set menus with or without wine...

Assistant Hotel Manager – Luxury Hospitality My client is seeking exceptional Assistant Hotel Managers to join their portfolio of modern luxury properties. This is an opportunity for polished, guest-centric hospitality professionals who understand that true luxury lies in detail, consistency, and genuine care. About My Client My client operates a curated collection of luxury hotels and...

Assistant Hotel Manager – Luxury Boutique Hotel, Franschhoek Kendrick Recruitment is looking for a dynamic and hands-on Assistant Hotel Manager to join a prestigious luxury boutique hotel in Franschhoek. This is an exciting opportunity for a proactive hospitality professional to oversee day-to-day operations, support department heads, and ensure the hotel runs like a well-oiled machine. What’s...

A leading boutique hotel collection in Franschhoek is seeking a dedicated Assistant Housekeeping Manager. This role involves supervising and training housekeeping staff, conducting inspections, managing inventory, and ensuring guest satisfaction in a luxurious environment. The ideal candidate must have at least 2 years of experience in a 5-star hotel, excellent communication skills in English and...

Main Responsibilities - Provide direction, oversight, and guidance to the Housekeeping Team, ensuring they are motivated and aligned with the hotel’s standards. - Facilitate communication and collaboration within the Housekeeping Team and across other departments. - Prepare weekly work schedules for the Housekeeping department based on the weekly forecast and allocate tasks to staff...

Hotel at a 5* Wine Estate close to Franschhoek is looking for a passionate and skilled Assistant Hotel Manager. The Assistant Hotel Manager’s role is to enhance the operational efficiency and service quality, under the guidance of the Hotel Manager, providing the exceptional service, manage the hotel team and support the underlying objectives within the Hotel. You will excel in this role if you...

A luxury hotel operator in Franschhoek seeks a Housekeeping Manager to provide direction and oversight to the Housekeeping Team. Candidates should have at least 2 years’ experience in a 5-star property, strong communication skills, and leadership experience. Responsibilities include preparing work schedules, inspecting guest rooms, and monitoring inventory levels. The ideal candidate will possess...

A prestigious hotel group in Franschhoek is seeking a Guest Relations Officer to provide exceptional service and ensure a memorable experience for all Guests. The ideal candidate has experience in a 5-star hotel and strong communication skills. Responsibilities include handling inquiries, managing reservations, and working closely with departments to meet Guest needs. South African citizenship is...

⭐ URGENT VACANCY – Franschhoek ✨ Assistant Hotel Manager – Luxury Winelands Hotel ➡️ Live-out role | R30,000 – R35,000 DOE | Excellent benefits Kendrick Recruitment is urgently recruiting an organised, confident Assistant Hotel Manager for a luxury hospitality brand in the Franschhoek Valley. The successful candidate will support the Hotel Manager in driving service excellence, operational...

Assistant Hotel Manager | Luxury Boutique Hotel | Franschhoek Salary: R30,000 – R35,000 per month | Live-Out Kendrick Recruitment is looking for a dynamic and hands-on Assistant Hotel Manager to join a prestigious luxury boutique hotel in Franschhoek. This is an exciting opportunity for a proactive hospitality professional to oversee day-to-day operations, support department heads, and ensure the...

The Assistant Housekeeping Manager at La Residence is responsible for supporting the Head of Department in managing and overseeing their team. Under their guidance, this group of dedicated, passionate professionals strives to consistently meet, if not, exceed the standard operating procedures for the hotel's cleanliness standards, use of amenities and room maintenance needs, to ensure that La...

ASSISTANT HOTEL MANAGER Responsibilities - Ensure that world-class service is consistently delivered to all guests across the hotel, as measured by online reputation metrics and direct guest feedback. - Work with the relevant teams to ensure that policies, processes, and standards directly impacting guest safety, security, and preferences are effectively implemented. - Monitor the usage of...

Assistant Housekeeping Manager Opportunity | Franschhoek Kendrick Recruitment is excited to be recruiting for a beautiful luxury wine estate in the Franschhoek area. If someone has a flair for detail, a steady leadership approach and a genuine passion for creating spotless, welcoming spaces, this could be a wonderful next step. The estate is seeking an organised and hands on Assistant...

Assistant Hotel Manager | Luxury Wine Estate | Franschhoek Salary: R30,000 – R35,000 (Negotiable, Dependent on Experience) | Live-Out Meal Allowance: R22.50 per shift (for salaries below R25,000) Kendrick Recruitment is currently seeking an Assistant Hotel Manager for a prestigious luxury wine estate situated in the heart of Franschhoek. This position is ideal for a hospitality professional...