Guest Relations Manager jobs in Franschhoek

La Residence’s Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure our Guests feel welcome and that their needs will be attended to at all times during their stay. The GRO builds strong relationships with our Guests, constantly striving to live up to our purpose, which is "To give our Guests a complete experience and a perfect stay". MAIN...

Hostess l Duty Manager | Luxury Guest Farm | Franschhoek Kendrick Recruitment is seeking a polished and guest-focused Hostess / Duty Manager to join a luxury guest farm in Franschhoek, Western Cape. This role is ideal for someone professional, organised, and passionate about high-end hospitality ✨. Key Responsibilities Welcome and host guests with professionalism and warmth ️ Oversee...

Are you warm, outgoing, creative, and ambitious? Can you think on your feet when a guest presents a challenge? Our Guest Relations position is more than just a smooth check-in and check-out. It is about building a guest experience that is memorable and unique. You will take the initiative to deliver a wide range of services that guide guests throughout their stay. Processing operational needs,...

Perhaps you’re looking for a new challenge in a friendly, intimate, non-institutional environment. If so, then consider working in one of Stellenbosch’s most elegant guesthouses, located in a picture-perfect setting of Devon Valley. You must have a true passion for hospitality, share our commitment to provide the finest guest service, and help our team in the relentless pursuit of excellence....

Role Overview: As our Guest House Manager, you will be the driving force behind the success of our operations. You will oversee all aspects of guest relations, staff management, and property maintenance to ensure a seamless and enjoyable experience for our guests. Your responsibilities will include: Managing day-to-day operations, including check-ins, check-outs, and guest...

Duties: Welcome and introduce guests Check-in and check-out guests Pass all relevant guest information on to various departments as required Assist guests with bookings, tours and transfers, build and create guests itineraries Ensuring that all guest information and rates are correct Guests liaison to all outside guests and assist the restaurant when needed Update guests profiles Report to the...

An exclusive wine estate in Cape Winelands area is seeking a Guest Experience Hostess to join their front-of-house team on a fixed-term seasonal contract. The successful candidate will be the welcoming face of the venue, ensuring every guest enjoys a warm reception and a memorable dining experience. Requirements - Grade 12; - hospitality-related qualification i - 2-3 years of previous...

and out of guests, management of credit cards / payments, overseeing house-keeping when needed and making of reservations.ONLY SHORT-LISTED CANDIDATES WILL BE CONTACTED.Salary: R9,000.00 - R12,000.00 per monthAbility to commute/relocate:- Stellenbosch, Western Cape: Reliably commute or planning to relocate before starting work (required)Experience:- Administrative office procedures, practices and...

A leading HR consulting firm in Paarl seeks an Industrial Relations Partner to manage employee relations matters and guide managers through various processes. The ideal candidate has 3–5 years of experience in the field, a solid understanding of South African labour legislation, and strong skills in communication, emotional intelligence, and conflict resolution. This role requires a calm and...

*Apply By * : We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below: - To see what life at Capitec is all about and complete a short assessment, please click here - Once you have completed the above finalize your application by clicking apply below *Purpose Statement This...

Job Type: Hybrid Role Job Overview: We have an exciting opportunity for a Marketing & Public Relations Coordinator to represent the BGR Association - a group of chartered accountant firms in the Cape Winelands. The incumbent will have dual focus: to further increase the visibility of the brand on various platforms; and to attract and recruit trainee accountants for the firms. This job is full of...

Let's Write Africa's Story Together Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description To provide a positive customer experience by being helpful and sensitive to customer needs, managing expectations and providing solutions including directing customers to the correct channel in adherence to procedural, productivity and quality...

Reservations & Revenue Manager - Luxury Wine Estate – Franschhoek A wine estate based in Franschhoek is seeking an experienced and commercially minded Revenue Manager / Reservations Manager to oversee reservations operations while driving revenue optimisation across accommodation and related services. This role is ideal for a detail-oriented professional with strong analytical skills and a deep...

Duty Manager / Host – Luxury Guest Farm Location: Franschhoek Salary: R18,000 – R25,000 Negotiable DOE | Live Out Kendrick Recruitment is seeking a professional and dedicated Duty Manager / Host to join a luxury guest farm in Franschhoek. This role is central to ensuring guests experience the highest standards of service and hospitality, with a strong focus on creating a seamless and memorable...

Job Overview - Application Deadline: 28 February 2026 - Job Location: Paarl, Western Cape - Job Title: Industrial Relations Partner - Education Level: Bachelors Degree - Job Level: Intermediate - Minimum Experience: 3 - 5 Years Industrial Relations Partner job vacancy in Paarl. Key Performance Areas: - Manage and advise on employee and industrial relations matters across the business - Guide...

Hotel Manager A luxury hotel is seeking an experienced and dynamic Hotel Manager to lead operations and ensure the consistent delivery of world-class guest experiences. This role requires a strong, hands-on leader who can manage hotel operations efficiently, uphold exceptional service standards, and foster a positive, engaging environment for both guests and employees. The ideal candidate is...

The Maintenance Manager at La Residence is responsible for overseeing all hotel maintenance operations, ensuring that The Royal Portfolio provides an environment for our guests that is of the very highest standards - fully operational, safe, relaxing and enjoyable to be in. This ensures that we live our purpose, which is "To give our guests a complete experience and a perfect stay." Key Areas of...

Guest Relations Officer (Fixed-Term Contract) We are seeking a professional and welcoming Guest Relations Officer to join our client's hospitality team on a fixed-term basis. The role focuses on delivering an exceptional guest experience from arrival to departure while supporting different departments as needed. Key Responsibilities - Greet guests warmly and handle check-in and check-out...

Duties: Ensure world-class service is consistently delivered to all guests across the hotel, as measured by online reputation metrics and direct guest feedback. Work with the relevant teams to ensure that policies, processes, and standards directly impacting guest safety, security, and preferences are effectively implemented. Daily checks on public areas, rooms and all guest facilities to uphold...

The Assistant Housekeeping Manager at La Residence is responsible for supporting the Head of Department in managing and overseeing their team. Under their guidance, this group of dedicated, passionate professionals strives to consistently meet, if not, exceed the standard operating procedures for the hotel's cleanliness standards, use of amenities and room maintenance needs, to ensure that La...