Complaints Manager jobs in Midrand

The Complaints & Reporting Specialist is a key member of the Sales Department responsible for managing the complaints resolution process enhancing customer retention and providing strategic insights through data analysis. This role focuses on identifying the underlying causes behind customer cancellations developing actionable retention strategies and ensuring a high-quality experience at every...

Responsibilities - Restaurant Operations: Oversee the daily opening and closing of the restaurant. - Lead day-to-day front-of-house operations ensuring optimal service and efficiency. - Supervise and support waitstaff, bar operators, and cleaners. - Monitor customer satisfaction and address any complaints effectively. - Manage drink and restaurant consumables stock, including weekly purchasing...

Product Manager: Signature Brands at Famous Brands Introduction: To effectively manage all elements of the product mix within the Brand, innovate for future growth and ensure the Brand continues to deliver against consumer expectations, and remain a world-class competitor in the Signature Brands Restaurant category. Duties & Responsibilities - Understand Marketing strategy and align with all...

The company employs 135 staff and is a medium-sized fast-growing company. This role requires a person with technical expertise in mechanical/electrical engineering with strong commercial acumen. The primary function of the Account Manager is to manage the relationship between the company & its clients. Ensuring that the commitments contained in our contracts are delivered upon for the duration...

About the job Service / Workshop / Aftersales Manager Our client a high volume Dealership requires the services of a Workshop Service Manager for the Gauteng area. The successful candidate must have experience in the below: - At least 5 years experience as a Workshop / Service Manager with a reputable brand at dealership level. - Strong Customer-Facing Skills - Skilled atmarketing...

Duties & Responsibilities Primary Purpose of the Job - Developing trust relationships with a portfolio of major clients to ensure they do not turn to competition - Acquiring a thorough understanding of key customer needs and requirements - Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives - Ensure the correct products and services...

Reference: PTA000135-SM-1 As a Regulatory Certification Manager in the automotive industry, your primary responsibility is to ensure that vehicles and automotive products comply with local, national, and international regulations and standards. You will oversee the certification process from start to finish, working closely with regulatory agencies, internal teams, and external partners to...

Internal Sales Manager The Internal Sales Manager will lead, guide, and inspire internal office sales staff to deliver exceptional customer service and provide the Sales Manager with confidence in department management, promptly addressing issues. Duties & Responsibilities Critical Success Factors: - Motivating and managing the internal sales team effectively. - Proficiency in internal...

An established LPG Bottling Plant is seeking an experienced Operations Manager to oversee the day-to-day operations and personnel of the bottling plant, by adhering to safety regulations, optimising production processes, and maintaining quality standards, ensuring efficient and safe production, storage, and distribution of LPG. Duties & Responsibilities Minimum requirements for the role: -...

Introduction We are a dynamic and rapidly growing company operating in the Renewable Energy sector. Our team consists of talented professionals who are passionate about driving business growth and creating valuable opportunities for our company. To support our expanding operations, we are seeking a highly motivated and results-driven Business Developer to join our team. Duties &...

Description Delthorn Wholesale Butcheries is looking for a highly skilled and experienced Senior Butchery Manager to lead our butchery operations. The ideal candidate must be hardworking, loyal, trustworthy , and maintain clean and sober habits . This role requires strong leadership skills, excellent product knowledge, and the ability to manage staff, inventory, and sales while ensuring the...

Introduction We are a dynamic and rapidly growing company operating in the Renewable Energy sector. Our team consists of talented professionals who are passionate about driving business growth and creating valuable opportunities for our company. To support our expanding operations, we are seeking a highly motivated and results-driven Business Developer to join our team. Duties &...

A leading healthcare technology company in Gauteng seeks a Complaints & Reporting Specialist to manage the customer complaints resolution process, enhancing customer retention and providing insights through data analysis. The ideal candidate will have 5 years of experience in corporate complaint management with advanced Excel skills. This role involves cross-functional collaboration to develop...

Duties & Responsibilities Primary Purpose of the Job - Developing trust relationships with a portfolio of major clients to ensure they do not turn to competition - Acquiring a thorough understanding of key customer needs and requirements - Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives - Ensure the correct products and services...

Overview As a Claims Manager in the automotive industry, you will be responsible for overseeing the entire claims process for motor-related claims, ensuring efficiency, accuracy, and customer satisfaction. You will manage a team of claims specialists and work closely with other departments to resolve issues and improve processes. This role requires a strong understanding of automotive products,...

An established LPG Bottling Plant is seeking an experienced Operations Manager to oversee the day-to-day operations and personnel of the bottling plant, by adhering to safety regulations, optimising production processes, and maintaining quality standards, ensuring efficient and safe production, storage, and distribution of LPG. Duties & Responsibilities Minimum requirements for the role: -...

Internal Sales Manager The Internal Sales Manager will lead, guide, and inspire internal office sales staff to deliver exceptional customer service and provide the Sales Manager with confidence in department management, promptly addressing issues. Duties & Responsibilities Critical Success Factors: - Motivating and managing the internal sales team effectively. - Proficiency in internal...

Parts Manager / Spare Parts Manager Reference: PTA000137-SM-1 International automotive company dedicated to providing high-quality vehicles and exceptional services to our customers, we are seeking to employ a Parts Manager / Spare Parts Manager. We are committed to innovation, excellence, and customer satisfaction. Duties & Responsibilities As a Spare Parts Manager, you will be responsible...

Parts Manager / Spare Parts Manager Reference: PTA000137-SM-1 International automotive company dedicated to providing high-quality vehicles and exceptional services to our customers, we are seeking to employ a Parts Manager / Spare Parts Manager. We are committed to innovation, excellence, and customer satisfaction. Duties & Responsibilities As a Spare Parts Manager, you will be responsible...

Reference: PTA000135-SM-1 As a Regulatory Certification Manager in the automotive industry, your primary responsibility is to ensure that vehicles and automotive products comply with local, national, and international regulations and standards. You will oversee the certification process from start to finish, working closely with regulatory agencies, internal teams, and external partners to...