IT Helpdesk Analyst jobs in Midrand

Qualifications: - Education: Bachelors degree in Business Administration, Information Technology, Computer Science, or a related field. A Post graduate degree or relevant certification (e.g., BA Certification, PM) is a plus. - Experience: - 3-5 years of experience as a Business Analyst in IT/transformation projects. - Proven experience in requirements gathering, process analysis, and solution...

Lovisa is fast-fashion Retail Lovisa is global, and its growth is infectiously energetic See us at POSITION PURPOSE AND EXPECTATION: Senior IT Support Analysts are responsible for the delivery of quality Level 1 Operational Management to Retail Stores, Support Centres and Warehouses. They lead 24x7 shifts of IT Support Analysts as part of Lovisa's global Service Delivery function acting as the...

Business Analyst IT Projects Contract duration: 12 months Location: Midrand Role Purpose: The Business Analyst is responsible for understanding the business needs, processes, and challenges of the organization to identify solutions that align with strategic goals. This role involves gathering requirements, analyzing and documenting business processes, and working closely with stakeholders,...

Junior Business Analyst (IT Applications: Finance) Permanent Midrand Overview We are a Supply Chain and Sales & Merchandising partner adding value to your business through a fully integrated, temperature-controlled network in Southern Africa. But we are also more than that. We are people serving people. While we boast the best in tech and infrastructure, our people are our greatest resource....

FusionTek is a Managed Service Provider (MSP) with offices in multiple US locations and team members globally. We're a tight-knit team of friendly, intelligent people focused on IT infrastructure management for small- to mid-sized businesses since 2007. We're also rapidly growing and are looking for top-tier candidates who share our four core values: - We are team players, collectively working...

Purpose:The Helpdesk Technician is primarily responsible for providing technical support and advice to customers (internal and external) via the telephone. Responsibilities: - Accurately allocate on site tickets to the relevant technician/branch/contractor within 30 minutes of call received. - Perform remote troubleshooting through diagnostic techniques and pertinent questions. - Determine the...

SA - Gauteng, MidrandR 20000 - R 24000 Monthly Cost To CompanyAn IT Services company based in Midrand is looking for a Customer Experience Consultant (Helpdesk Consultant) to join their team The successful candidate's main responsibility will be to provide technical and service support to clients. The successful candidate will be handling and troubleshooting incoming and outgoing calls as well...

Duties & Responsibilities Provide Tier 2/Tier 3 support across all Servest sites, acting as an escalation point for Helpdesk and Tier 1 Technicians. Deliver stable, secure, and agile IT infrastructure services including: - Windows OS - Network and VPN services - Storage and backup - Information security and monitoring - Telephony & conferencing technolog Manage and maintain: - On-premise and...

Job Purpose: The IT Manager is responsible for overseeing and managing the organization's IT infrastructure, ensuring its efficiency and reliability. This role involves leading a team of IT professionals, planning and implementing technology solutions, and aligning IT strategies with business goals. The IT Manager will also manage IT projects, troubleshoot technical issues, and ensure...

ROLE PURPOSE The Business Analyst plays a pivotal role in driving operational excellence, customer experience, and digital transformation within the Service Management domain. This role is responsible for obtaining, analysing, and documenting business requirements, identifying process improvement opportunities, and enabling data-driven decision-making through effective reporting and stakeholder...

Business Analyst (Expert) long-term contract ESSENTIAL SKILLS: - Strong business analysis skills including requirements elicitation, process mapping and gap analysis - Experience translating business requirements into clear technical specifications and user stories - Proven ability to define and prioritise acceptance criteria and testable requirements - Basic Knowledge in Java, AWS, cloud...

Lovisa is fast-fashion Retail Lovisa is global, and its growth is infectiously energetic See us at POSITION PURPOSE AND EXPECTATION: IT Support Analysts are responsible for the delivery of quality Level 1 and 2 technical support to Retail Stores, Support Centres and Warehouses. They work largely within their home time zone as part of Lovisa's global Service Delivery function to supporting IT...

Qualifications: - Education: Bachelors degree in Business Administration, Information Technology, Computer Science, or a related field. A Post graduate degree or relevant certification (e.g., BA Certification, PM) is a plus. - Experience: - 3-5 years of experience as a Business Analyst in IT/transformation projects. - Proven experience in requirements gathering, process analysis, and solution...

ServiceNow Business Analyst (Infrastructure Background) Location: Fully Remote Experience Level: 10+ years Job Overview: We are seeking an experienced ServiceNow Business Analyst with a strong background in IT infrastructure to join our dynamic team. The ideal candidate will have over 10 years of experience in business analysis, focusing on ServiceNow platform implementations, particularly in...

IT Portfolio Governance & Compliance Analyst Permanent Midrand Overview We are a Supply Chain and Sales & Merchandising partner adding value to your business through a fully integrated, temperature-controlled network in Southern Africa. But we are also more than that. We are people serving people. While we boast the best in tech and infrastructure, our people are our greatest resource. With our...

FusionTek is a Managed Service Provider (MSP) with offices in multiple US locations and team members globally. We're a tight-knit team of friendly, intelligent people focused on IT infrastructure management for small- to mid-sized businesses since 2007. We're also rapidly growing and are looking for top-tier candidates who share our four core values: - We are team players, collectively working...

ROLE PURPOSE The Service Analyst plays a pivotal role in enabling data-driven service excellence across Vodacom Business Technology Solutions. This role supports proactive service management through advanced analytics, SLA governance, customer engagement, and continuous improvement. The ideal candidate combines technical acumen with business insight to elevate customer satisfaction and...

Business Analyst IT Projects Contract duration: 12 months Location: Midrand Role Purpose: The Business Analyst is responsible for understanding the business needs, processes, and challenges of the organization to identify solutions that align with strategic goals. This role involves gathering requirements, analyzing and documenting business processes, and working closely with stakeholders,...

FusionTek is a Managed Service Provider with offices in Kirkland, WA, Federal Way, WA, Washington, DC, and Tampa, FL. We're a tight-knit team of friendly, intelligent people focused on IT infrastructure management for small- to mid-sized businesses since 2007. We're also rapidly growing and are looking for top-tier candidates who share our four core values: - We are team players, collectively...

FusionTek is a Managed Service Provider with offices in Kirkland, WA, Federal Way, WA, Washington, DC, and Tampa, FL. We're a tight-knit team of friendly, intelligent people focused on IT infrastructure management for small- to mid-sized businesses since 2007. We're also rapidly growing and are looking for top-tier candidates who share our four core values: - We are team players, collectively...