A prominent educational institution is seeking an IT Manager to oversee the technology supporting its BPO operations. The role includes ensuring system availability, incident management, compliance with security standards, and leading the IT strategy aligned with business objectives. Candidates should have over 5 years of experience in IT operations, preferably in BPO environments, and strong...
A leading BPO provider in financial services is seeking a Talent Acquisition Specialist to manage end-to-end recruitment for various roles. The ideal candidate will have 3-5 years of experience, excellent sourcing skills, and the ability to provide an exceptional candidate experience. This position offers an opportunity to shape recruitment strategies and work in a supportive, high-performance...
A leading BPO company in Johannesburg is seeking an HR professional to manage recruitment, onboarding, and employee relations. The ideal candidate should have a qualification in Human Resources and at least 1 year of experience in HR functions within the BPO sector. Responsibilities include collaborating with hiring managers, developing onboarding programs, ensuring compliance with HR policies,...
A leading BPO company seeks a candidate to manage the training team and oversee training for customers. Applicants should have telecommunications experience and US working hours availability. A minimum of 2 years in Senior Training or Quality Management in the BPO sector is required. The role entails designing training content, conducting performance reviews, and providing software support. Join...
A recruitment agency in South Africa seeks a Business Development Officer with a deep understanding of the BPO market. The ideal candidate will possess 3 to 6 years of related experience and a strong ability to sell contact center services and AI solutions. This role emphasizes acquiring new business through thoughtful strategies and maintaining compliance with departmental policies. The position...
Overview This is a functional management role responsible for executing and optimizing Boomerang’s go-to-market operations across outbound sales, partnerships, and marketing. You will manage day-to-day GTM activity, campaigns, CRM discipline, and partner enablement while contributing to deal execution on larger opportunities. This is not a P&L-owning executive role: strategic revenue ownership...
Role Purpose This is a functional management role responsible for executing and optimizing Boomerang’s go-to-market operations across outbound sales, partnerships, and marketing. You will manage day-to-day GTM activity, campaigns, CRM discipline, and partner enablement while contributing to deal execution on larger opportunities. This is not a P&L-owning executive role: strategic revenue...
A leading BPO organisation is seeking an experienced Head of Talent to lead all aspects of talent acquisition, learning & development, and talent management. This senior role involves developing scalable recruitment strategies and delivering training solutions, requiring a background in high-volume recruitment and strong leadership skills. The ideal candidate will have 3–5+ years of relevant...
A leading global digital business services provider in Cape Town is seeking a Dutch Speaking Team Leader for their contact center. The role involves managing and developing a team to meet business objectives while ensuring high-quality standards. Essential qualifications include leadership experience in BPO, strong customer service skills, and the ability to communicate proficiently in Dutch....
A dynamic BPO service provider is seeking an HR Specialist to oversee HR functions in Cape Town's Contact Centre sector. The role involves client relationship management, performance monitoring, and ensuring compliance with HR policies. Candidates should have a Matric and HR degree/diploma, along with 3-5 years of HR experience. Strong inter-personal and communication skills are essential for...
Dutch Speaking Team Leader (BPO/Contact Center) About the job Dutch Speaking Team Leader (BPO/Contact Center) Our client is a leading global digital business services provider, recognized for its vast scale and local presence that enable impactful contributions to communities, clients, and the environment. With a commitment to innovation and sustainability, they deliver cutting-edge,...
Dutch Speaking Customer Service Advisor (BPO/Contact Center) Cape Town, Western Cape, South Africa Job Openings Dutch Speaking Customer Service Advisor (BPO/Contact Center) About the job Dutch Speaking Customer Service Advisor (BPO/Contact Center) Our client is a leading global digital business services provider, recognized for its vast scale and local presence that enable impactful...
Dutch Speaking Customer Service and Sales Representative (Contact Center/BPO) Gauteng, South Africa Job Openings Dutch Speaking Customer Service and Sales Representative (Contact Center/BPO) About the job Dutch Speaking Customer Service and Sales Representative (Contact Center/BPO) Our client specialises in inbound multichannel customer support across multiple verticals from their quality,...
Chinese Speaking Administrative Support (BPO/Airline) Limpopo, South Africa Job Openings Chinese Speaking Administrative Support (BPO/Airline) About the job Chinese Speaking Administrative Support (BPO/Airline) Our client is a global leader dedicated to enhancing the travel experience, partnering with top payment networks, leading banks, airlines, and hotel groups worldwide. With a focus on...
A leading recruitment agency is seeking a Dutch Speaking Quality Assessor in Cape Town. The role involves conducting quality checks, providing insights, and ensuring high standards of quality are exceeded. The ideal candidates will possess Dutch communication skills and a solid background in quality assurance. Candidates should be comfortable in high-pressure environments and have strong...
About the job Engagement Manager (BPO/Hybrid) Our Client is a global leader in customer experience and BPO services, operating globally with over 100k employees. Headquartered in Europe, they serves industries in telecom, finance, and healthcare, delivering innovative, tech-driven solutions including AI-powered customer support. Role Overview As the Engagement Manager you serve as the hands-on...
Chinese Speaking Administrative Support (BPO/Airline/Simplified Chinese) Cape Town, Western Cape, South Africa Job Openings Chinese Speaking Administrative Support (BPO/Airline/Simplified Chinese) About the job Chinese Speaking Administrative Support (BPO/Airline/Simplified Chinese) Our client is a global leader dedicated to enhancing the travel experience, partnering with top payment...
Italian Speaking Customer Service and Sales Representative (Contact Center/BPO) Gauteng, South Africa Job Openings Italian Speaking Customer Service and Sales Representative (Contact Center/BPO) About the job Italian Speaking Customer Service and Sales Representative (Contact Center/BPO) Our client specialises in inbound multichannel customer support across multiple verticals from their...
Forecasting & Scheduling Analyst (BPO/Call Center) Cape Town, Western Cape, South Africa Job Openings Forecasting & Scheduling Analyst (BPO/Call Center) About the job Forecasting & Scheduling Analyst (BPO/Call Center) Our clients team has a vast in-depth knowledge gained from years of real world delivery in large private and public companies, including many household brands. Their expertise...
About the job Financial Controller (BPO/Call Center) Our clients team has a vast in-depth knowledge gained from years of real world delivery in large private and public companies, including many household brands. Their expertise spans across process improvement, lean management techniques, operations technology delivery and enhancing customer experience. Our client's purpose is to support the...