Keen to become part of a truly global, collaborative team of professionals? Your journey begins here. ROLE DESCRIPTION Providing 1st line support to a globally distributed customer base via a variety of contact methods, including telephone, email and in person. The bulk of support is provided remotely using remote desktop tools and consists of logging incidents, service requests and resolving a...
Job Summary:As an IT Service Desk Analyst, you will be the first point of contact for retail staff seeking technical support across multiple retail locations. You will provide first and second-line support, resolving technical issues, assisting with system outages, and ensuring that IT operations run smoothly to support the day-to-day business.Key Responsibilities:Incident Management: - Log,...
Requirements - Matric (Grade 12) with a basic IT-related certification or coursework (CompTIA, A+, N+ or equivalent). - 0–6 months experience in an IT support or service desk environment (graduates welcome). - Good understanding of Microsoft Office and basic troubleshooting skills. - Excellent communication and interpersonal skills. - Strong problem-solving and analytical abilities. - Ability to...
The aim of the job of an IT Service Desk Specialist is to provide efficient technical support and assistance to end- users and clients. They aim to resolve IT-related issues promptly to ensure smooth and continuous business operations. MAIN TASKS AND RESPONSIBILITIES - Provide 1st line on-site and remote IT support to the organisation's end users - Provide after-hours IT support - Provide IT...
Ampath Laboratories 2025/12/05Centurion Job Reference Number: I Department: IT Infrastructure and Operations Business Unit: Industry: Pharmaceutical And Medical/Healthcare Job Type: Permanent Positions Available: 1 Salary: Market Related As an IT Service Desk Technician, you will be the first point of contact for colleagues who need support to keep their work flowing. Job...
Job Spec: IT Engineer - Service Desk Support Job description As a member of our team, you'll have the opportunity to work with various technologies and provide exceptional service to our customers. The role will eventually become a Cape Town office-based (Century City) - for now, it will be remote. Only apply if you are looking for a long-term role/ team you can grow with and are happy to move...
IT Service Desk Support Officer City of Sydney Sydney, NSW Help Desk and IT Support (Information and Communication Technology) Government - Local (Government and Defence) Full-time Add expected salary to your profile for insights Caring for our city, creating a future for all Our people are passionate about their communities and connected to their teams. They’re motivated by our genuine...
Level 1 - IT Service Desk 2XM Recruit Welshpool, Perth, WA Help Desk & IT Support (Information & Communication Technology) Contract/Temp $38 - $40 p/h + Super IT Support Officer Level 1 Service Desk Support Full-time office/onsite role (no WFH) Location: Welshpool, WA Hourly Rate: $38 - $40 p/h + Super Casual Role—6-Month Estimated Duration—Possibility of Extension/Permanent Working...
Urgently looking for IT Service Desk Agents Requirements:Matric Certificate IT Qualification 3 - 5 Years in a similar role Experience working on JIRA System Excellent communication skills Salary: R11,000.00 - R13,000.00 per month Ability to commute/relocate: - Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required) Education: - Diploma (preferred)
What being part of the Sigma Family means for you:IT Service Desk Operative As the 1st Line IT Service Desk Operative, you will work with a diverse team of engineers to provide high-performance break/fix, desktop support, and IT administrative functions to the Sigma user community in both the UK and South Africa territories. This will be done through resolving allocated tickets following defined...
Synopsis- To extend 1st and 2nd level technical support to all internal stakeholders as well as customers facing problems related to hardware, software, AV, and networking.- Troubleshooting problems faced by the end-users of PCs, laptops, and mobile phones by identifying issues, analysing, and providing solutions- Develop and deploy solutions for all computer-related problems and take action to...
Are you ready to Kick start a career in IT?We have an exciting opportunity available as an IT Service Desk Agent.We are seeking deadline driven, goal orientated and motivated individuals to join our growing team who are dedicated to providing a euphoric customer experience.Your duties will include attending to all requests and resolving queries. You will conduct testing and troubleshooting where...
Senior Service Desk Analyst Acacium Group Woodstock, Cape Town Full Time, Permanent Role R20 000 Per month plus exciting benefits Unlock your potential: As a Service Desk Analyst, you'll be the friendly face behind our IT support, helping users across the business stay connected, productive, and secure. You'll manage user lifecycle requests, troubleshoot issues, and deliver a first-class...
Our client is a large international law firm with offices in Sandton, Cape Town and Durban, supporting high-profile local and international clients. The firm is seeking an experienced Senior Service Desk Analyst to join its IT Service Desk team based in Sandton. Role Summary Reporting to the IT Service Desk Manager, this is a highly visible, customer-focused role requiring strong communication,...
Service Desk Analyst Department of Training and Workforce Development Osborne Park, Perth WA (Hybrid) Help Desk and IT Support (Information and Communication Technology) Government - State (Government and Defence) Contract/Temp, Casual/Vacation, Full time, Part time Add expected salary to your profile for insights We are seeking to create a pool of suitable applicants for the position of...
Job Overview Date Posted:Posted 6 months ago Location:Cape Town, Western Cape Job Title:Service Desk Analyst (German Support) Salary:R16,000 - R18,000 Salary Type:Negotiable Education Level:Diploma Job Level:Intermediate Required Experience:1 - 3 Years Service Desk Analyst (German Support) position available in Cape Town. Purpose of the Job:Key Responsibilities: - Acquisition of the...
The Senior Service Desk Analysts are responsible for the day to day ‘business as usual’ operationalco-ordination of the team; must have excellent customer care and communication skills as you will be dealing with all levels of customers within company. Qualifications: - A relevant IT qualification (A+, N+, MCSE or a combination thereof). - Microsoft Office Specialist (MOS) Master 2010...
Amazon's IT Services Support is the first point of contact for technical support service requests. Our IT Support Technician spends their day fielding incoming support chats, calls and online requests on behalf of Amazon employees worldwide. Candidates who are successful will be required to work on a rotational schedule. This include weekend schedules. The successful IT Support Technician will...
Our client is a large international law firm with offices in Sandton, Cape Town and Durban, providing premium legal services to clients globally. The Cape Town office is seeking a Junior Service Desk Analyst to join its Business Services IT team. Role Summary Reporting to the IT Customer Service Manager, this is a highly visible, customer-facing role requiring excellent communication,...
Registered office address: 9 Appold Street, London, EC2A 2AP. Registered in England and Wales ICSG Ltd trading as Acacium Group Company registration number 7268397 Modern Slavery Act Gender Pay Gap Senior Service Desk Analyst Acacium Group Woodstock, Cape Town Full Time, Permanent Role R20 000 Per month plus exciting benefits! Unlock your potential: As a Service Desk Analyst, you’ll...