Introduction A well-established company based in Cape Town is looking for a ITIL certified IT Manager to join their team. Send your CV to hr5 (at) peopledimension (dot) co (dot) za. Responsibilities & Duties: • Monitor daily Backlog (Download from Compass) , Coordinate repair activities with technicians and report progress by COB every day. • Manage technical escalations and Raise technical...
Key Responsibilities Client Ownership & SLA Delivery - Act as the primary technical contact for assigned SLA clients - Take ownership of incidents, requests, and problems for those clients - Ensure tickets are handled in line with contractual SLAs and internal KPIs - Proactively communicate with clients regarding progress, delays, and resolutions Technical Support (Tier 2 / Intermediate) Provide...
Key Responsibilities System Administration & Operations - Manage and maintain Windows-based systems and Microsoft 365 environments - Administer Salesforce and system integrations - Oversee server operations, migrations, backups, and recovery processes - Ensure system performance, uptime, and scalability IT Infrastructure & Security - Manage network infrastructure, firewalls, and access...
FORMAL EDUCATION: - Minimum: Grade 12 or equivalent (suitably qualified as articulated in the Employment Equity Act). - Preferred: Tertiary education (Diploma or Degree in Information Technology, Computer Science, or related field). EXPERIENCE: - 7 years of general IT experience, with at least 2 years in a specialist role managing AD and Exchange service administration. Preferred Experience...
Roles and Responsibilities Fulltime in Office Reports to: Service Desk Manager Working hours: Hours of Work: 37.5 hours 9am-5.30pm Monday-Friday GMT (UK Time). Salary: R40 000 - R45 000 basic salary + Medical Aid, provident fund, income protector benefits Location: Cape Town (SA) Summary and purpose of the job: We are looking for a ServiceNow Managed Services Analyst, you will play a key role in...
ABOUT THE ROLE: K2 Recruit is representing a dynamic, values-driven, growth-focused organisation within the retail space that is seeking an experienced Applications Manager to lead and manage its core business applications landscape. The Applications Manager will be responsible for the stability, scalability, performance, and strategic alignment of all key business applications. This role plays...
Company and Job Description: This opportunity is with a well-established, family-owned, technology-enabled organisation that places strong emphasis on values, collaboration, accountability, and continuous improvement. The business operates in a fast-evolving environment and is deeply committed to empowering its people while delivering high-quality digital experiences. As the Applications...
Role: Microsoft Systems Engineer Location: Cape Town - Century City Salary: Negotiable Main duties and responsibilities - Resolving all escalations from Tier 2 support - Implement changes and projects such as version upgrades and migrations - Perform proactive optimization and implementation best practice - Document processes and procedures to increase repeatable quality and automation -...
Key Responsibilities - Administer, monitor, and maintain Windows Server environments, Microsoft 365, and Active Directory. - Manage and support virtualization platforms, storage solutions, and network services. - Perform routine system backups, updates, and patch management to maintain security and reliability. - Troubleshoot and resolve escalated infrastructure and network issues. - Assist with...
ENVIRONMENT: ARE you the go-to person for solving tech problems? Then a dynamic provider of comprehensive IT solutions with a customer base across South Africa wants you as their next Support Engineer where you will play a key role in delivering exceptional IT support to clients. You'll have the opportunity to work on interesting projects, develop your technical skills, and grow your career in a...
The role will involve administering all aspects of the organisation's environment by providing a 1st/2nd/3rd line support service for the firm globally. The ideal candidate will be required to maintain regular dialogue with clients, users, stakeholders, and vendors to anticipate potential opportunities and challenges that may arise because of global innovation and the overall needs and strategies...
We're looking for a tech-savvy and detail-oriented Junior IT Support Technician to provide end-user support, maintain IT systems, and assist with infrastructure projects. The ideal candidate has experience with Microsoft 365, Azure, and a strong problem-solving mindset. This is a great opportunity to grow your IT career in a dynamic, fast-paced environment. Key Responsibilities Support &...
Key ResponsibilitiesSystem Administration & Operations - Manage and maintain Windows-based systems and Microsoft 365 environments - Administer Salesforce and system integrations - Oversee server operations, migrations, backups, and recovery processes - Ensure system performance, uptime, and scalability IT Infrastructure & Security - Manage network infrastructure, firewalls, and access...
Key Responsibilities: - Administer, maintain, and support enterprise storage platforms across on-premises and cloud environments. - Support enterprise backup, restore, and disaster recovery operations. - Investigate, troubleshoot and resolve incidents related to storage availability, access, or performance. - Maintain up-to-date documentation of storage systems, configurations, and procedures -...
ENVIRONMENT: A thriving Managed Service Provider company seeks a highly driven Technical Services Manager to lead its service delivery operations overseeing both the Helpdesk and Technical Services teams ensuring exceptional customer experience, smooth operation of client environments, and a strong internal technical culture. The ideal candidate must have Matric / Grade 12 (Compulsory); 5+...
Key Responsibilities: Team Leadership & Coordination - Lead, mentor, and support the four Senior Desktop Support Technicians across all sites (Somerset West, Wellington, Boskop, and Boksburg). - Ensure consistent technical standards, processes, and quality of service across all locations. - Conduct regular team meetings to review performance, challenges, and upcoming projects. - Provide guidance...
Main purpose of the role: The primary role of the IT Systems Engineer (T1) is responsible for providing technical support and assistance to all B-Logic clients. The IT Systems Engineers may interact with customers by phone or in-person to identify and diagnose issues, categorize and record reported queries and provide solutions. The IT Systems Engineers will advise users on appropriate course of...
ENVIRONMENT: A dynamic Independent Asset Management Firm seeks a strong technical & results-driven Technical Support Analyst to fill a 12-Month Contract role where you will ensure seamless IT support for software, hardware and applications across regional and global teams, both on-site and remotely. You will also log and manage incidents and service requests, maintaining detailed records in line...
Key Responsibilities: Desktop Support & Troubleshooting - Deliver advanced support for desktops, laptops, and peripheral devices, including diagnostics and repair of hardware, operating systems, and applications. - Resolve complex technical incidents and service requests promptly while maintaining high customer satisfaction. - Support users in person and remotely, providing efficient solutions...
ENVIRONMENT: A dynamic provider of innovative Software & Systems Solutions is looking for an ICT Support Lead who will be responsible for leading and coordinating a team of ICT Support Technicians in their daily support-activities. You will actively contribute to support-activities like installing, maintaining and developing of the company ICT Infrastructure as well as engaging with...